Hiccups with my website 5.6.3.5
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Hi,
I cannot back-up my website using the built-in Back-Up program button found under System & Settings. (I am backing up by going to my web host's Support website). If I try to back-up, nothing happens. The up-date page just sits there for hours, never reconciles, never give any message, just does nothing..
Secondly, the notice below comes up when I try to update, install or add on new Add-Ons.
The only step I took in the past weeks which might have brought this glitch on was that I secured my website from http:// to https://. but I did re-enter my URL in my concrete5 account Profile listing and have the update confirmed. But I am not connected any more. Perhaps not being connected is the same problem for both my failed up-dating and my Add-ons?
If anyone can help, I would certainly appreciate it.
Thank you,
William, from Sydney
I cannot back-up my website using the built-in Back-Up program button found under System & Settings. (I am backing up by going to my web host's Support website). If I try to back-up, nothing happens. The up-date page just sits there for hours, never reconciles, never give any message, just does nothing..
Secondly, the notice below comes up when I try to update, install or add on new Add-Ons.
The only step I took in the past weeks which might have brought this glitch on was that I secured my website from http:// to https://. but I did re-enter my URL in my concrete5 account Profile listing and have the update confirmed. But I am not connected any more. Perhaps not being connected is the same problem for both my failed up-dating and my Add-ons?
If anyone can help, I would certainly appreciate it.
Thank you,
William, from Sydney
Thank you, John. Unfortunately, I cannot download the Add-On to my website as my website is " not connected to the Community." It was connected until I changed over from http:// to https://. Despite going into my concrete5 Profile and updating my URL to include the "s" in https://, -- which was confirmed and saved -- my website remains disconnected to conceret5, so I can not add your extreme clean-up Add-On, nor run Backup Voodoo (nor the built-in Back-Up).
See the attached error message....
cheers
William
See the attached error message....
cheers
William
The reason why you cannot connect to the community is, now that your site is using https you will not be able to connect to the concrete5.org when the address ishttp://www.concrete5.org..
To overcome this and force the secure url in the marketplace connect dialog, add this definition to your config/site.php file
To overcome this and force the secure url in the marketplace connect dialog, add this definition to your config/site.php file
define('CONCRETE5_ORG_URL', 'https://www.concrete5.org');
Thanky ou for pointing this out, John. I was completely ignorant of the fact that to link my https wesbite back to concrete5, I had to reconfigure their website as a secure website too.
I will see if this works.
Sincerely
William
I will see if this works.
Sincerely
William
There are a couple of routes you can try.
1) If you already have a database backup through the control panel, you can run the 5.6 version of Extreme Clean. https://www.concrete5.org/marketplace/addons/extreme-clean/... The idea would be to slim down the database and hopefully it will then fit into a backup.
2) For a complete data and files backup, you could use Backup Voodoo. https://www.concrete5.org/marketplace/addons/backup-voodoo... This will spead a backup over a number of web requests, with each slice being small enough to get inside the time limit.