Weird Issues after moving website to another webhost
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Hello everyone, so I'll just get right to the point. We moved to our own web server to save money on hosting fees going through a 3rd party company. The transition was relatively smooth, and most things work like they should. However there are a few issues I've been noticing.
We're running Concrete 5.6.3.4. Here's the issues I've noticed, with the built in form block, the success message no longer appears. The forms work like they should otherwise, but the user doesn't receive the message that pops up above the form saying their message was sent. The URL changes to ?surveySuccess= etc, but no yellow bar loads.
I'm using Contact Directory 1.4 for our directory and it was brought to my attention the other pages don't load. There's 50 results that show, and 4 pages overall, but when you click a page or next, the URL changes to reflect the page number, but it doesn't actually change the page.
Now here's the weird part that I don't understand, those two issues are not an issue when I'm editing the page. When I am logged in and can edit the page, I can fill out the form and get a success message and I can view the other pages of the directory, no problem.
Another weird issue that just might come down to a caching issue, the edit bar will disappear on certain pages, but will reappear when I refresh the web browser. So if the edit bar is missing on a page I'm trying to edit, I click refresh and it's back.
Does anyone have any idea on what could be the issue? If it matters we went from a Linux environment to a Windows environment.
Here's one of the forms you could test.
http://www.dakotacollege.edu/faculty-and-staff/forms/graphic-design...
The directory page
http://www.dakotacollege.edu/faculty-and-staff/directory/...
Please let me know if you guys can think of anything, thank you!
We're running Concrete 5.6.3.4. Here's the issues I've noticed, with the built in form block, the success message no longer appears. The forms work like they should otherwise, but the user doesn't receive the message that pops up above the form saying their message was sent. The URL changes to ?surveySuccess= etc, but no yellow bar loads.
I'm using Contact Directory 1.4 for our directory and it was brought to my attention the other pages don't load. There's 50 results that show, and 4 pages overall, but when you click a page or next, the URL changes to reflect the page number, but it doesn't actually change the page.
Now here's the weird part that I don't understand, those two issues are not an issue when I'm editing the page. When I am logged in and can edit the page, I can fill out the form and get a success message and I can view the other pages of the directory, no problem.
Another weird issue that just might come down to a caching issue, the edit bar will disappear on certain pages, but will reappear when I refresh the web browser. So if the edit bar is missing on a page I'm trying to edit, I click refresh and it's back.
Does anyone have any idea on what could be the issue? If it matters we went from a Linux environment to a Windows environment.
Here's one of the forms you could test.
http://www.dakotacollege.edu/faculty-and-staff/forms/graphic-design...
The directory page
http://www.dakotacollege.edu/faculty-and-staff/directory/...
Please let me know if you guys can think of anything, thank you!
Does your Windows server by chance use a Varnish cache? Or another caching engine? All of these issues sound like they could be caused by something like that.
Thanks for the fast response, I spoke with the web server admin, and of course I didn't try disabling the cache just for the directory page, but I was trying to disable cache at the global level without result. Once I disabled the cache for the directory page, it seems to be functioning normal.
I wonder if there's some cache settings that need to be altered for concrete5 to function properly in this Windows environment?
I wonder if there's some cache settings that need to be altered for concrete5 to function properly in this Windows environment?
Hmm, it looks like "search" is affected as well. I disabled caching for that as well to resolve it.
If you've moved servers, then you really ought to clear the cache otherwise a lot of cached values will persist which may no longer reflect the physical folders your installation is in.
>Another weird issue that just might come down to a caching issue, the edit bar will
>disappear on certain pages, but will reappear when I refresh the web browser. So if the
>edit bar is missing on a page I'm trying to edit, I click refresh and it's back.
That can be symptomatic of page caching in concrete5. The fact that you're able to see the edit bar after you reload is fairly normal. With page caching on, c5 sets a header when it sends the page back to the browser telling the browser that the page will expire at some time in the future. Normal browser behaviour is to honour that setting and not to request the page again until it has expired, or you force it to with a refresh.
>Another weird issue that just might come down to a caching issue, the edit bar will
>disappear on certain pages, but will reappear when I refresh the web browser. So if the
>edit bar is missing on a page I'm trying to edit, I click refresh and it's back.
That can be symptomatic of page caching in concrete5. The fact that you're able to see the edit bar after you reload is fairly normal. With page caching on, c5 sets a header when it sends the page back to the browser telling the browser that the page will expire at some time in the future. Normal browser behaviour is to honour that setting and not to request the page again until it has expired, or you force it to with a refresh.
clearing the cache might be helpful to you.
