Accidently removed a theme - HELP!
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I rather easily removed a purchased theme by mistake - is there anyway of retrieving this theme? Thanks, peeps.
You could either re-install it via your site if you are "connected to the community" or you could download it from the "licenses" area in your profile on concrete5.org
Thanks, maybe I'm missing something....
Under my profile I have My Account > Transactions > Licenses, but there is no button to 're-install' - am I missing something?
Under my profile I have My Account > Transactions > Licenses, but there is no button to 're-install' - am I missing something?
That is where you would download the theme to manually re-install it. Download it, unzip it, and place the unzipped folder in your root/packages folder and it should be available to install again!
Thanks, but where can I download it from?
I have no option to download it from anywhere within 'My Account'.
I installed the theme directly from the theme page.
I have no option to download it from anywhere within 'My Account'.
I installed the theme directly from the theme page.
Thanks, but where can I download it from?
I have no option to download it from anywhere within 'My Account'.
I installed the theme directly from the theme page.
I have no option to download it from anywhere within 'My Account'.
I installed the theme directly from the theme page.
Hi Crackerjac,
If you added the theme directly from your purchase page to your site, you have a Project page that shows it. Below your Transactions link is one for Projects. Select that, view your add-ons assigned to your site. Try to reassign it to your site from there (then you may have to activate it again from Extend Concrete5 tab on your sites dashboard)
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting.............
PS I have a couple of video blogs that deal with some of these areas.http://blog.arvixe.com/exploring-licensed-add-ons-and-your-concrete... might be helpful
If you added the theme directly from your purchase page to your site, you have a Project page that shows it. Below your Transactions link is one for Projects. Select that, view your add-ons assigned to your site. Try to reassign it to your site from there (then you may have to activate it again from Extend Concrete5 tab on your sites dashboard)
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting.............
PS I have a couple of video blogs that deal with some of these areas.http://blog.arvixe.com/exploring-licensed-add-ons-and-your-concrete... might be helpful
Thanks Adrian, I appreciate your help, but I still can't get my purchased theme back. :(
Under Projects > View Projects Page > Add Ons and Themes, I have a red button (see attached) saying 'Release from project' I pressed this, then added it back. I then go to the 'Extend Concrete5' page which says the 'Theme Currently Installed' (see attached).... grrrrrrr. I then go to the theme page to 'activate', but it's not there.
I'd be eternally grateful if anyone can point me in the right direction. Do you think I have to ask the theme designer directly to send me the files and upload to the site?
Under Projects > View Projects Page > Add Ons and Themes, I have a red button (see attached) saying 'Release from project' I pressed this, then added it back. I then go to the 'Extend Concrete5' page which says the 'Theme Currently Installed' (see attached).... grrrrrrr. I then go to the theme page to 'activate', but it's not there.
I'd be eternally grateful if anyone can point me in the right direction. Do you think I have to ask the theme designer directly to send me the files and upload to the site?
How was it "removed" in the first place?
Have you tried uninstalling and re-installing it from the extend concrete5 dialogue by clicking on "edit" and removing it?
Have you tried uninstalling and re-installing it from the extend concrete5 dialogue by clicking on "edit" and removing it?
enlil, you are the man (or woman). I tried that and it worked. Thanks soooo much. :)
I accidentally clicked the 'remove' button and it went, but expected a confirmation message like 'are you sure you want to remove the theme?' but that didn't happen.
You're a star and so is everyone else who helped. Thanks again.
I accidentally clicked the 'remove' button and it went, but expected a confirmation message like 'are you sure you want to remove the theme?' but that didn't happen.
You're a star and so is everyone else who helped. Thanks again.
Yes, I'm a boy alien :D
Glad everything is working again!
Glad everything is working again!
