Associated previous bought themes not showing on new 8.2.1 site
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Hi All,
Having a bit of a issue with installing themes bought earlier on my new 8.2.1 site.
I associated it fine on the project page, but nothing is appearing for install etc
Am I doing something odd?
Thanks for any assistance.
Cheers
Mark E. > Melbourne
Having a bit of a issue with installing themes bought earlier on my new 8.2.1 site.
I associated it fine on the project page, but nothing is appearing for install etc
Am I doing something odd?
Thanks for any assistance.
Cheers
Mark E. > Melbourne
Could you double check it is associated with the correct project?
Definitely added to correct project
Were they 5.6 themes?
Hmmm, this could be the issue. So, should I presume that once a new version is released, that the theme creators need to update their packages for the new versions?
So if, in this instance, I have purchased the Avenir theme a year ago, but never used it and 3 new C5 versions have been released then I would not be able to associate and release THAT theme I purchased? If so, that is really annoying, and costly.
So if, in this instance, I have purchased the Avenir theme a year ago, but never used it and 3 new C5 versions have been released then I would not be able to associate and release THAT theme I purchased? If so, that is really annoying, and costly.
The marketplace and theme compatibility split with the release of c5.7.
A 5.6 theme will not work later and cannot be updated for later.
A 5,7 theme will not work earlier.
If you purchased before 5.7, the themes can only be used on a 5.6 site.
If you purchased after 5.7, but from the 'legacy' 5.6 marketplace, again, the themes can only be used on a 5.6 site.
A 5.6 theme will not work later and cannot be updated for later.
A 5,7 theme will not work earlier.
If you purchased before 5.7, the themes can only be used on a 5.6 site.
If you purchased after 5.7, but from the 'legacy' 5.6 marketplace, again, the themes can only be used on a 5.6 site.
Avenir is a 5.6 theme and you probably made the mistake of purchasing from the 5.6 marketplace.
The marketplace split with the release of 5.7, so about 3 years ago.
If you had realised the mistake soon after, then you could have applied for a refund. But now, as you say, its a costly mistake.
The marketplace split with the release of 5.7, so about 3 years ago.
If you had realised the mistake soon after, then you could have applied for a refund. But now, as you say, its a costly mistake.
No, I bought it 12-18 months ago or so, but not associated to a project. It is now money down the drain which is unfortunate.
So thank you. Your answer confirms my suspicion.
