Error when I try to customize a theme
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I've just installed my first C5 site (moving over from Drupal). I have done almost nothing to it out of the box. My issue is, when ever I try to customize the theme I get the attached error message. I'm doing this in the CMS itself, I haven't touched a thing in the code.
I tried to install a different theme, but the same thing happened. What's the deal, any thoughts?
I tried to install a different theme, but the same thing happened. What's the deal, any thoughts?
Yes, this is a shared host. I'm currently at 1024mb, which seemed adequate. But will certainly try to get an increase.
@hakloss
With shared hosting, you often get less than what is set in the php.ini memory_limit.
With shared hosting, you often get less than what is set in the php.ini memory_limit.
As a follow up: my host wouldn't increase my memory on the shared account. I did end up installing C5 on a different, dedicated host and haven't had problems since.
I have seen similar errors before and the cause was low memory on the server. Are you using a shared hosting account? You will need to contact your host and request that they increase it.
The theme presets use Less which is a compiled CSS preprocessor. I am assuming that low memory prevents the Less from compiling resulting in the error.
Related discussion:
"we discovered that this error is due to the low ram memory from the hosting provider. I had IXWebhosting, and they expected people to run their websites with 32 Mb... Get a Bluehost or Arvixe account, and you won't have this problem..."
https://www.concrete5.org/community/forums/5-7-discussion/elemental-...