Heywater Theme Navigation on ipad and phone not showing up

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Navigation on desktop is perfect.

Desktop ISSUES
When i make the width of the browser narrower and get the drop down menu it doesn't seem to work right. initial view is good shows all main links, when i rollover the about us it moves the main link next to home? When i rollover the projects it also moves the about us up next to home.

What file can i view to make changes so the main links don't move and the sub links are flush right without changing the navigation of the desktop 1200 px. (see attachments)

iPad ISSUES
when i go to view the site on an ipad (see view-ipad.jpg attached) i get the main navigation but when i click on the About Us or Projects (which have drop downs) nothing shows up? So the user can't get to those pages

Phone ISSUES
When i go to view the site on my phone the 2 links that have drop downs (see view-of-phone.jpg attached) don't show up but you can see there is space for it.

Is there a way to fix this, can someone direct me to the files i need to work with or can someone actually fix this for me. If so please advise cost.

Appreciate any help i can get.

Maggie

4 Attachments

 
JohntheFish replied on at Permalink Reply
JohntheFish
You should contact the developer through a support request:
http://www.concrete5.org/marketplace/themes/heywater-theme/...
- see the support link in the sidebar.
maggiemsgw replied on at Permalink Reply
Any suggestions when you try and contact them through support (did that on March 4th, its not April 5) and don't get a reply.

I've also tried contacting them directly through their website 4 times already and not reply.

I feel if the developers can't support their template, concrete5 shouldn't support them.

It's just left me hanging for a month now with no solutions. What a shame.