Hi there,

First, you should verify that you do in fact have zip installed on your server. This is separate from concrete5 and specific to your server/hosting environment.

If you do have zip installed and you are on the latest version of c5, the only other thing that usually causes this error is running a very old version of PHP, typically a 5.2.x of PHP.

Your best bet would be to contact your hosting company and ask about zip and the version of PHP.

OK. Thanks I will take this up with them. Appreciate the effort in replying! Sort of stuffed at the moment...

OK I have created a phpinfo file and the server tells me that it is running PHP Version 5.3.13

I can also see two bits of information that tell me that:

ZIP-based phar archives enabled
gzip compression enabled

Is this what I am looking for?

Andy

I don't think those are the right ones. I think it's just "zip" that you need:http://us1.php.net/manual/en/zip.installation.php...

In the "Configure Command" part of your phpinfo, you should have this '--enable-zip' but I don't see it there.

OK. I will have to look into this in some detail.

I have managed to load two themes manually, but the third theme I bought does not seem to function at all, which is very frustrating. Probably have to get that theme refunded.

Andy