add-on purchased but not showing up as available for installation

I just purchased Superfish Drop Down menu (my account shows the purchase went through) but it is not showing up as being currently installed and I see no way to download it.

Cannot connect to marketplace and cannot instal add ons

Hi, I am working on a new site and I have not been able to connect it to marketplace. The error message is the you site token must be 64 charakters I found a lot of threads for this but no fix I then wanted to add my purchased add ons manually, I …

How can I create my site with the theme I purchased not using the concrete5 demo?

I am trying to get my site created but I don't want to do all of the work in the concrete5 demo since it will not transfer. I will be hosting through godaddy.com since that is where I am already hosting my running site through and they have the rights to …

Host Website not the same as Template Website

So I created a wonderful website using concrete5 and now I'm trying to "move" it over to my hosting site thru bluehost. Problem is, I followed Mike's steps (or so I think I did) and it isn't turning out right! my concrete5 site is : http://bcouch80.c5h…

Double Login

I've just moved our website from a host to Godaddy(paid hosting) as well as the domain name. Just before I transfered the site I had deleted one of two folders called (5.4.0.1 I guess) under updates folder, but not the latest update which is 5.4.1.1. Then…

Installation from 5.4.0.5 to 5.4.1.1 failure

Hello, I'm getting this error when I try downloading the latest update: * The directory /home1/smackmel/public_html/updates does not exist. I'm not quite sure why or where that directory is or why it's not there. Any guidance would be great,…

How to get to user profile?

Hi folks, I'm still working on my first C5 installation, but I must be really missing something... How does a user get to their own profile to change pw, etc.? For that matter, even the admin! I can't find a link anywhere that just goes to "Edit Pr…

error when loading install page

Hello, When i copy'ed all the data of the downloaded rar and i openend the concrete5 directory i got the folowing mesages: [code]Strict Standards: Non-static method Loader::database() should not be called statically in C:\Users\Pascal\Desktop\website\htd…

Moving a website being unfamiliar with Concrete5

I am trying to move a website to a new hosting provider. I am going from Linux to Linux. I have found the info provided on Concrete5.org in how to move a website. However, I am new to Concrete5 and am not sure how to log into the dashboard. Help would…

Update and ... well ... nothing.

Hey there I just tried to update a site from 5.4 to 5.4.1.1 and I got an error message "Cannot find file xxxxx/xxxx/xxxx/updates (x's = file path)" So I create a file in the correct directory called "updates" set the permissions to 777 and now the …

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