Speed Issues

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I have incredible issues with speed on my site, which was originally developed by a firm with skilled web designers. Does Concrete5 have easy ways to optimize your site or to fix speed issues? How do I troubleshoot this?
We've already discovered there is no problem with the host and the site completely crashes when you try to remove unused themes or clear the cache (my host has had to restore the site 3 times in 6 days).
Please help!

 
keeasti replied on at Permalink Reply
keeasti
Sounds like something is wrong...
What version of C5 are you running?
Maybe helpful to post a link as well.
ymcakpt replied on at Permalink Reply
I'm sorry, but I'm not sure what version. My website ishttp://ymcakpt.org, and concrete5 says my project page ishttp://www.concrete5.org/private/sites/smd1x1yposbgmsj7f4ayw5jj....

Does that help?
Adreco replied on at Permalink Reply
Adreco
Hi,
Your site is still running version 5.6.0.2 (its about seven versions/updates old). Updating your site ( from the Dashboard > System & Settings (link to lower left of dashboard) > Backup & Restore and then select Update concrete5 ) may speed things up. Please don't upgrade without backing up your site first.
http://www.webpagetest.org/result/140821_7Y_PM/... will show some other areas of improvement to make if needed.

Hope this helps you out

Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting......................
ymcakpt replied on at Permalink Reply
Adreco,
Thank you for your insight! Unfortunately, it will not even perform a backup. Instead, it stalls out and the screen goes white. Thankfully the whole site doesn't crash with this function, I just have to go back to the dashboard.

Any suggestions? The other things that caused it to crash were "clear cache" and removing unused themes on the site. I had to get Bluehost to restore from the backup files they had (this is very time consuming and I'd like to avoid this again).

Thanks!
Adreco replied on at Permalink Reply
Adreco
This is a real puzzle. Your site doesn't appear to be so resource hungry or large it would shut down like that. Could you see if you can post the site environment info? Its found on the Dashboard's Systems & Settings page.
Thanks

Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting......................
ymcakpt replied on at Permalink Reply
Here's the Environment Information:

# concrete5 Version
5.6.0.2

# concrete5 Packages
Blog (2.1), Blueberry Image Slider (1.2), Bootstrap Buttons (1.1.2), Bootstrap Carousel (2.1.1.1), Calendar (1.4.4), FlexSlider (2.0.2), Mega Menu (1.1.4), MindNet Optimize MySQL database (1.11), Nivo Slider (2.0.1), Orbit Image Slider (1.2), ProEvents (7.0.5.0), tnSpacer (1.1), Tweetcrete (1.6.8).

# concrete5 Overrides
blocks/pro_event_list, blocks/autonav, helpers/miser.php, helpers/miser_support, libraries/view.php, themes/responsive

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.2.17

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dbase, dom, exif, filter, ftp, gd, gettext, gmp, hash, iconv, imap, json, ldap, libxml, mbstring, mcrypt, mhash, mime_magic, mysql, mysqli, ncurses, odbc, openssl, pcntl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, SQLite, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Optimizer, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 10M
safe_mode - Off
safe_mode_exec_dir - <i>no value</i>
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 10M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 200000
pcre.recursion_limit - 200000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH
ymcakpt replied on at Permalink Reply
I was able to upgrade to 5.6.1.2, but it's giving an error message about the php. It has changed the formatting of the Header 1 tag on the site and almost "zooms out" after it loads the site.
On the upside, it definitely speeds up everything.
Any suggestions?

PHP Warning: Cannot modify header information - headers already sent by (output started at /home6/ymcakpto/public_html/updates/concrete5.6.3.1_updater/concrete/core/libraries/view.php:971) in /home6/ymcakpto/public_html/updates/concrete5.6.3.1_updater/concrete/core/libraries/view.php on line 644
Cahueya replied on at Permalink Reply
I can imagine that the max execution time is exceeded by those operations. Ive experienced things like that on big sites with a lot of members.

Try talk to your host about that, there should be some error messages about this issue.
ymcakpt replied on at Permalink Reply
My host is Bluehost and I have to wait at least 30 minutes on hold before I ever have the chance to talk to anyone. Is there any other way to get around this?
Cahueya replied on at Permalink Reply
If you have root access to the server configuration, you could try setting the max execution time to 60 instead of 30 (allow scripts to take 60seconds to execute).

If you're on a shared server, only the bluehost admin will be able to do so. I'd give it a shot to get a backup of the site for upgrading the core.

This won't have anything to do with the errors you mentioned before, just the inability to perform a backup.
CMSDeveloper replied on at Permalink Reply
CMSDeveloper
Hi!
Tested:
http://www.ymcakpt.org/
Total load time 11,66 ms TTFB 6,06 ms.
I think you must apply here for your speed issue:
https://my.bluehost.com/hosting/help...
Because:
http://www.concrete5.org/community/forums/chat/www.c5spot.com-out-o...

Bad hoster:
http://webhostinggeeks.com/user-reviews/bluehost/...
.

.