Theme just vanished from Marketplace

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Hi Everyone,

I was pushing an update to my Organica theme in the marketplace for 5.7 last night and when I deleted the old version (1.3.1) from the files list the entire listing, including the marketplace page just disappeared. The link to the marketplace page:http://www.concrete5.org/marketplace/themes/organica-responsive1... now asks me to log in.
Has this ever happened to anyone else?

C5ThemeTeam
 
goutnet replied on at Permalink Reply
Strange, it seems that you theme went unapprouved for some reasons …

Maybe some failed automated test... Let us check that.
goutnet replied on at Permalink Reply
Ok,

the linter is stuck, can you try to re-upload the file please?
C5ThemeTeam replied on at Permalink Reply
C5ThemeTeam
I can't even access the page to re-upload. Can I PM the file to you later today to try it?
JohntheFish replied on at Permalink Reply
JohntheFish
There have been bugs that lead to such, you will need to PM Franz if that is the case.

But first:
- If an upload fails an automated test, it will not be listed.
- If testing is still in progress, it will not be listed.
- If it is the only version in existence (ie, you deleted the previous version before the tests completed), then there will be no versions available for listing
- No versions available for listing => no listing.

It may recover by itself, if not, and you can still get to the upload page, you may need to upload with whatever changes are needed to pass the auto tests - usually a typo on version numbers.
goutnet replied on at Permalink Reply
I checked, the linter is stuck again.

I sent a PM to Korvin about that.
C5ThemeTeam replied on at Permalink Reply
C5ThemeTeam
Guys thanks for the replies. I PM'd Julia last night when it occurred as I've dealt with her on support issues in the past. Should I resend that message to Frz?
goutnet replied on at Permalink Reply
Julia is no more … that is why you did not have any answer.

(Geez they really should delete this account).
C5ThemeTeam replied on at Permalink Reply
C5ThemeTeam
Thanks again everyone. I've PM'ed Frz with a link to this thread so hopefully hear back later.

Good to know about deleting the old versions before the checks are finished too. At least I won't do it again.
Korvin replied on at Permalink Reply
Korvin
I simply downloaded and reuploaded this theme, it linted fine.

Remember that you can test your packages before submitting them here:http://www.concrete5.org/marketplace/linter...
C5ThemeTeam replied on at Permalink Reply
C5ThemeTeam
Thanks Korvin, you're a life saver. Didn't know about the linter tool. Will definitely keep that close to hand in future.

Thanks for all your help guys. Great hustle
andrew replied on at Permalink Reply
andrew
Hah, learn something new every day ;)
C5ThemeTeam replied on at Permalink Reply
C5ThemeTeam
Hi again guys,

My Valhalla for 5.7 theme is gone from the marketplace again. Something I did or was it an automated process or something? I have a review page in the My Themes section and can edit the description, screenshots etc but no theme in the marketplace.

Status says

Live: Pulled from Marketplace
Approval: Approved
Live in Marketplace Date: 03/09/2015 11:51 am

Can anyone help me out or tell me who I should speak to on the Core team?

Thanks
Steve