403 Forbidden error message when editing a block
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Hi,
I'm getting the following error message every time I try to update a content block or save my changes - see attached image
It's not a server issue apparently as support could update the content block without any issues. I'm also getting a 503 Service Unavailable when trying to view subpages in the dashboard - see the second snapshot attached.
Can someone help me get to the root of the problem please? This is kind of urgent...
Thanks
Osu
I'm getting the following error message every time I try to update a content block or save my changes - see attached image
It's not a server issue apparently as support could update the content block without any issues. I'm also getting a 503 Service Unavailable when trying to view subpages in the dashboard - see the second snapshot attached.
Can someone help me get to the root of the problem please? This is kind of urgent...
Thanks
Osu
These look like errors relating to your hosting setup, possibly the CPU load on the server. In terms of memory required, concrete5 needs:
PHP settings (primarily for file uploads) post_max_upload_filesize = 20, post_max_size = 20, php memory limit to 64
PHP settings (primarily for file uploads) post_max_upload_filesize = 20, post_max_size = 20, php memory limit to 64
Hi Julia,
Thanks for getting back to me - looks like it was a server issue as they said they changed a mod_security setting and it fixed the issue. They wouldn't tell me more than that, so I assume that was all it was.
Thanks,
Osu
Thanks for getting back to me - looks like it was a server issue as they said they changed a mod_security setting and it fixed the issue. They wouldn't tell me more than that, so I assume that was all it was.
Thanks,
Osu
I've noticed that the 403 error appears when trying to add more than a certain amount of HTML to a content block i.e. 253 lines. Never had this before, so could it be to do with a memory setting on the server? i.e. C5 needs a certain amount of memory to save content in a block?