After upgrade to 5.5.2.1 - editing and saving blocks does not work
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I just made a copy of my production site which is running 5.4.1.1, in order to create a dev site to test the upgrade process to 5.5.2.1. I created a new directory, copied the database and then copied the files over. Once the dev site was working in 5.4.1.1, I upgraded.
The site runs fine, but in Edit mode, editing blocks and pages does not seem to work. the modal windows do not look correct and the Save button is missing.
Does anyone have any suggestions of what I can do the fix this? I have already looked at add-ons and it says that there are no updates to my add ons. I have also tried clearing the cache. I have attached a screenshot of what a text block edit looks like.
The site runs fine, but in Edit mode, editing blocks and pages does not seem to work. the modal windows do not look correct and the Save button is missing.
Does anyone have any suggestions of what I can do the fix this? I have already looked at add-ons and it says that there are no updates to my add ons. I have also tried clearing the cache. I have attached a screenshot of what a text block edit looks like.
Does the error with the missing submit button just appears for a particular block or is it the case for every block?
Hi. thanks for replying. The Save button is happening on all blocks. The strange modal issue with the properties is only happening on certain page types.
Can you try to swap the active theme for your site to a default theme to check if the the error is related to your theme or to the concrete5 core maybe.
good suggestion. I switched the theme to a default C5 theme and the Save button appears, so appears to be something with my theme. The pages that were not displaying properly were still not, so I think there's also something wrong with that page design.
Unfortunately i'm a complete newbie to C5 (a designer had designed this theme for us and then went MIA). Any suggestions on how to debug the issue and figure what in the theme / page design is causing it?
thanks for your help!
Unfortunately i'm a complete newbie to C5 (a designer had designed this theme for us and then went MIA). Any suggestions on how to debug the issue and figure what in the theme / page design is causing it?
thanks for your help!
Try to to narrow down the error by elimination possibilities that could cause the problem, ie.:
1) start with a new empty page (no blocks - no content on it) add just a single block - put it in edit mode and see if the error is still happening. If there is no error add more and more content to your page till the error happens. This way you have a chance to encircle the problem.
Otherwise go on next maybe like this
2) swap over all possible page-types for this new empty page with this single block and have a look witch page-type causes the problem
3) Use a tool like firebug (Firefox-Plugin) to check the source code. Is the HTML-Element of that button present or not? If the element is present than the button is just invisible or moved out of the window by css-definitions.
4) and so on, happy debugging :)
1) start with a new empty page (no blocks - no content on it) add just a single block - put it in edit mode and see if the error is still happening. If there is no error add more and more content to your page till the error happens. This way you have a chance to encircle the problem.
Otherwise go on next maybe like this
2) swap over all possible page-types for this new empty page with this single block and have a look witch page-type causes the problem
3) Use a tool like firebug (Firefox-Plugin) to check the source code. Is the HTML-Element of that button present or not? If the element is present than the button is just invisible or moved out of the window by css-definitions.
4) and so on, happy debugging :)
Hi,
Turns out the Save button is actually there, but i had to drag the modal window over to the right to view it! Must be a CSS thing with the theme that is causing that.
I also found some custom blocks that are causing problems, probably related to the upgrade and CSS as well.
Now i need to see if I can figure out how to update them to work with the new version! thanks for all your help.
Turns out the Save button is actually there, but i had to drag the modal window over to the right to view it! Must be a CSS thing with the theme that is causing that.
I also found some custom blocks that are causing problems, probably related to the upgrade and CSS as well.
Now i need to see if I can figure out how to update them to work with the new version! thanks for all your help.
Your welcome !
