Big Issues With Concrete 5
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Hello there,
I recently payed somebody to install concrete5 into my website with a custom template and everything. Since I do not talk to this person anymore, I am encountering issues with my website that I really need to fix in order to keep my company running.
First problem is that my edit bar (when logged into Administrator account) appears only on my main page (index.php). Any other page only displays the colour grey without any edit button or dashboard buttons. I can only edit the main page of my website.
Second problem is I want to be able to update my apps and everything with the Concrete5 Community but I am not able to since I cannot login when the person who made my website account's is not logged in. It says I need to be the website developer in order to login to my website for the concrete 5 community.
If anybody is able to help me please reply here because I really need help with this.
Thanks!
I recently payed somebody to install concrete5 into my website with a custom template and everything. Since I do not talk to this person anymore, I am encountering issues with my website that I really need to fix in order to keep my company running.
First problem is that my edit bar (when logged into Administrator account) appears only on my main page (index.php). Any other page only displays the colour grey without any edit button or dashboard buttons. I can only edit the main page of my website.
Second problem is I want to be able to update my apps and everything with the Concrete5 Community but I am not able to since I cannot login when the person who made my website account's is not logged in. It says I need to be the website developer in order to login to my website for the concrete 5 community.
If anybody is able to help me please reply here because I really need help with this.
Thanks!
Yes I have privileges.. I don't see why that would change?
I am logging in under the head admin account.
Is there any way i can get the edit button to work on the other pages?
I am logging in under the head admin account.
Is there any way i can get the edit button to work on the other pages?
Hi the following may help you
1. check to see if have advanced permissions setup -http://www.concrete5.org/documentation/using-concrete5/dashboard/sy...
2. Check your login details on access and any groups you maybe linked to -http://www.concrete5.org/documentation/using-concrete5/dashboard/us...
3. Then check your pages properties to see what access you are allowed
http://www.concrete5.org/documentation/using-concrete5/dashboard/sy...
1. check to see if have advanced permissions setup -http://www.concrete5.org/documentation/using-concrete5/dashboard/sy...
2. Check your login details on access and any groups you maybe linked to -http://www.concrete5.org/documentation/using-concrete5/dashboard/us...
3. Then check your pages properties to see what access you are allowed
http://www.concrete5.org/documentation/using-concrete5/dashboard/sy...
You probably have a javascript running on all other pages than the home page that interfere with c5 (could be a not needed jquery include), or you are missing some vital code before the closing /body tag on all page types except the one used on the home page.
<?php Loader::element('footer_required'); ?>
If anybody has skype and would be able to assist me with my edit button issue, please add me at kiliwarrior.expeditions !
I know adajad is on the right track but I can't seem to fix it.. it must be a problem with the header or footer problems in all my files but my homepage.
I know adajad is on the right track but I can't seem to fix it.. it must be a problem with the header or footer problems in all my files but my homepage.
I'll be sending you a PM
Once you get your edit problem resolved, it sounds like while you are an administrator, you may not be the super administrator.
This howto provides a few ways of getting in to the super admin account.
http://www.concrete5.org/documentation/how-tos/developers/recoverin...
This howto provides a few ways of getting in to the super admin account.
http://www.concrete5.org/documentation/how-tos/developers/recoverin...
It sounds like there might be a couple of things going on. Do you have admin privileges when you login?
If not, then try this to get them
http://forestmist.org/blog/concrete5-instant-admin/...
To reconnect to the C5 community read this:
http://www.concrete5.org/documentation/how-tos/editors/reconnect-to...
This should get you started.
Cheers,
Anthony