Can't Change Preset -- Getting Duplicate Save Options
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I've tried paid themes, my own custom themes (that are currently working on other sites), and Clonemental and keep running into recurring issues with the editor.
The first issue I had was that the dashboard and add page panels would open, but not close. I assumed there was a conflict somewhere, and the problem did resolve itself when I went with the Elemental or Cloneamental themes. I'm not sure what was conflicting, but one of the themes I was trying to use is a paid them and the other is fully functional on two live websites running C5 8.1 and 8.2.
The second issue that was not resolved by changing themes is that I am unable to customize the theme by using a different preset from the editor.
The option is there, but when I click on "save" it pops up duplicate "this page/sitewide" option so there are two popups instead of one and neither is clickable. (see screenshot) This also freezes the page and the only way to escape is to manually refresh the page.
I did try getting around this by simply editing the default preset in the css instead of trying to load an alternate color scheme through presets, but the website does not update to reflect the new css. (Ie: background color, font, etc... remain the same)
I've also done several complete re-installs, including deleting the database rather than just dropping tables, and I've tried several versions of C5 just in case the latest version has some weird, previously unnoticed bug. (Doubtful)
I've tried all the usual suspects such as clearing site cache, clearing browser cache, etc.... and nothing worked. Considering I've already done complete reinstalls (yes, plural) I've run out of ideas.
I'd say I must have forgotten something really simple (stupid ;p ), but I haven't changed anything in Cloneamental except the CSS. Even if I accidentally deleted a semi-colon or forgot a # before a new color, it shouldn't affect the editor.
Needless to say, I've been hacking away at this for a couple weeks, the client is getting mad and my own patience may be nearing the bottom of the well.
Any suggestions are welcome. (Feel free to read that as please help me, I'm getting desperate...)
Thanks!
The first issue I had was that the dashboard and add page panels would open, but not close. I assumed there was a conflict somewhere, and the problem did resolve itself when I went with the Elemental or Cloneamental themes. I'm not sure what was conflicting, but one of the themes I was trying to use is a paid them and the other is fully functional on two live websites running C5 8.1 and 8.2.
The second issue that was not resolved by changing themes is that I am unable to customize the theme by using a different preset from the editor.
The option is there, but when I click on "save" it pops up duplicate "this page/sitewide" option so there are two popups instead of one and neither is clickable. (see screenshot) This also freezes the page and the only way to escape is to manually refresh the page.
I did try getting around this by simply editing the default preset in the css instead of trying to load an alternate color scheme through presets, but the website does not update to reflect the new css. (Ie: background color, font, etc... remain the same)
I've also done several complete re-installs, including deleting the database rather than just dropping tables, and I've tried several versions of C5 just in case the latest version has some weird, previously unnoticed bug. (Doubtful)
I've tried all the usual suspects such as clearing site cache, clearing browser cache, etc.... and nothing worked. Considering I've already done complete reinstalls (yes, plural) I've run out of ideas.
I'd say I must have forgotten something really simple (stupid ;p ), but I haven't changed anything in Cloneamental except the CSS. Even if I accidentally deleted a semi-colon or forgot a # before a new color, it shouldn't affect the editor.
Needless to say, I've been hacking away at this for a couple weeks, the client is getting mad and my own patience may be nearing the bottom of the well.
Any suggestions are welcome. (Feel free to read that as please help me, I'm getting desperate...)
Thanks!
Is the site live so we can take a look at the source code..
Yes, just took it out of maintenance mode:http://psmt.patitude.com/
The site is completely empty except the background and site title in the footer. And it just started doing the thing with the dashboard and add page panels opening but not closing again.
The site is completely empty except the background and site title in the footer. And it just started doing the thing with the dashboard and add page panels opening but not closing again.
Looking at the source code, you have multiple errors in your code..
There are 3 closing div tags below the closing html tag (</html>)
There are missing closing div (</div>) tags and the nav tag (<nav class="navbar hidden-xs">) is being closed with a closing div tag.
There are 3 closing div tags below the closing html tag (</html>)
There are missing closing div (</div>) tags and the nav tag (<nav class="navbar hidden-xs">) is being closed with a closing div tag.
Sorry, my bad. Got stuck on a call and started cutting & pasting code willy-nilly. Figures it would be in the time frame someone looked at it. (hanging my head in shame) I know better.
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ETA:
Thanks weyboat for getting me thinking.
I wasn't kidding when I said I hadn't previously made any structural changes. The original site that I put up for the client to review worked fine, but when I had to reinstall it from scratch I remembered there was an error when I ran pretty urls on the first site so I manually added an htaccess file.
It was the only constant I could think of for every iteration I'd tried and when I got around to checking it I found dupe code for the rewrite. Once I removed it things stopped breaking in the interface. It could be coincidence, but I didn't make any changes to the paid theme I tried, and adding htaccess before running pretty urls was the only thing I remember doing each time.
--------------------
ETA:
Thanks weyboat for getting me thinking.
I wasn't kidding when I said I hadn't previously made any structural changes. The original site that I put up for the client to review worked fine, but when I had to reinstall it from scratch I remembered there was an error when I ran pretty urls on the first site so I manually added an htaccess file.
It was the only constant I could think of for every iteration I'd tried and when I got around to checking it I found dupe code for the rewrite. Once I removed it things stopped breaking in the interface. It could be coincidence, but I didn't make any changes to the paid theme I tried, and adding htaccess before running pretty urls was the only thing I remember doing each time.
