Cant log into my account after installed 8-5-5
Permalink
I cant log into my account on concrete after installed 8-5-5 ?? I use correct username and password... but cant log in?? So i cant get my buyed themes or adons?? Why !!!
Hi Falconova & FaganSystems,
Let's try a couple things:
1. Check with your host to see if the following PHP extensions are installed:
Fileinfo, Mbstring, CURL, ZipArchive
2. Another possible cause could be something in .htaccess file (Post your htaccess here in a .txt format)
3. Incorrect file permissions on your server.
If those steps don't do it, can you follow up and send your environment information to us? You can find the environment info for your Concrete CMS site on this URL: yourwebsite.com/index.php/dashboard/system/environment/info
Cheers,
Jess
Let's try a couple things:
1. Check with your host to see if the following PHP extensions are installed:
Fileinfo, Mbstring, CURL, ZipArchive
2. Another possible cause could be something in .htaccess file (Post your htaccess here in a .txt format)
3. Incorrect file permissions on your server.
If those steps don't do it, can you follow up and send your environment information to us? You can find the environment info for your Concrete CMS site on this URL: yourwebsite.com/index.php/dashboard/system/environment/info
Cheers,
Jess
In my case I have php 7.3 through to php8.0 fully installed including the listed modules.
The server is one of my development servers which has 9 other sites running on it. All of these were installed as version 8+ sites and over time have been upgraded to 8.5.5 all of these sites have been connected to the marketplace with no issues.
The server is running nginx, the latest version, and has served the other sites again with no issues. I don't have any versions of apache running, my webserver of choice being nginx.
I resolved the issue by connecting the site with firefox development browser. After which the chrome instance of the site worked correctly. Chrome is version 91.0.4472.77.
If I can assist in any way just let me know.
Thanks
Martyn
The server is one of my development servers which has 9 other sites running on it. All of these were installed as version 8+ sites and over time have been upgraded to 8.5.5 all of these sites have been connected to the marketplace with no issues.
The server is running nginx, the latest version, and has served the other sites again with no issues. I don't have any versions of apache running, my webserver of choice being nginx.
I resolved the issue by connecting the site with firefox development browser. After which the chrome instance of the site worked correctly. Chrome is version 91.0.4472.77.
If I can assist in any way just let me know.
Thanks
Martyn
Falconova,
Can you try using Firefox and see if that resolves the issue? We are working on a fix.
Thank you!
jess
Can you try using Firefox and see if that resolves the issue? We are working on a fix.
Thank you!
jess
Just installed a brand new copy of Concrete5 8.5.5 for a new website but while I can log into my site I can't connect to the community.
Any ideas?
Thanks
Martyn