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ccmi18n_sitemap is not defined when trying to edit pages from Dashboard

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Hi,
When I'm trying to edit some pages (any page) from the Dashboard I get the following erro: ccmi18n_sitemap is not defined (please see attachment also).
The concrete5 version is 6.3.3.
Any thoughts?

1 Attachment

 
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
When you are signed into the site, check the source for these two lines of code
<script type="text/javascript" src="/concrete/js/jquery.js"></script>
<script type="text/javascript" src="/concrete/js/ccm.base.js"></script>

Do you see them in the 'head' section
ueagle77 replied on at Permalink Reply 1 Attachment
Thanks for the reply.
These are present, but not in the <head>section (which is empty) but inside the <body> section. Please see the attached image.
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
If the head section is empty, that could be your problem.
I would start by looking at the theme header.php file to see if that has been corrupted.
You should have a call to the header_required.php file in the <head> section that looks like this
<?php   Loader::element('header_required'); ?>

That link should be the first line of code after the opening <head> tag.
So something like this 
<?php   defined('C5_EXECUTE') or die("Access Denied."); ?>
<!DOCTYPE html>
<html lang="<?php   echo LANGUAGE;?>">
<head>
<?php   Loader::element('header_required'); ?>
// The remainder of your header code here..
ueagle77 replied on at Permalink Reply 1 Attachment
I'm sorry, you were right, I've mistakenly analyzed the page in Google Developer Tools and there it appears that the <head> section is empty but I'm looking at the page source code I can see the <header> section populated, also found the piece of code that you posted...in the header file.
So everything is looking fine (I don't see any file failing to load - 404 not found, in the GDT either).
In the main page of the website, I don't see that ccmi18n error, but I see other 2 errors (please see attachment). The website appears to work fine, it's just the Dashboard that it won't allow me to edit any page due to that JavaScript error.
Is there a way to update concrete5 while still keeping the content intact? I've tried to create a backup but the backup/restore page is showing me a blank (white) page after I click on Run Backup.
ConcreteOwl replied on at Permalink Reply
ConcreteOwl
If you have cPanel access you can export the database to your PC and create a zipped archive of your file system and download that to your PC also.
If you would like me to take a look for you, you can PM me the cPanel login details..