contact us form not working
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Hi all,
I am looking after my family business website, and I have some experience using concrete5 but only basic.
A problem that has been ongoing for a while is the contact us form is not sending emails. I receive them in the dashboard > log but they do not get sent it seems to the recipient.
I have done some basic checks from googling and seeing other people similar problems.
Would anyone be able to walk me through trying to fix this problem?
Thanks
Lewis
I am looking after my family business website, and I have some experience using concrete5 but only basic.
A problem that has been ongoing for a while is the contact us form is not sending emails. I receive them in the dashboard > log but they do not get sent it seems to the recipient.
I have done some basic checks from googling and seeing other people similar problems.
Would anyone be able to walk me through trying to fix this problem?
Thanks
Lewis
If you can see the emails in the logs, do you also have an error entry in the log right before or after each email log? Something telling you sending the email failed?
Also, did you check in the logs that it is sending them to the correct address?
Also, did you check in the logs that it is sending them to the correct address?
What is your website address