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eCommerce/concrete5 headaches

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I'm at my wits end. I purchased eCommerce several days ago, and assigned it to my site. Because of this, my site broke and I was unable to edit it. I started a discussion here (http://www.concrete5.org/community/forums/usage/sporadically-unable-to-edit-while-logged-in/#262246), and despite the kind replies I received, I was unable to receive appropriate assistance.

I'm on a deadline, and I need to be able to edit my site. So I reinstalled C5 -- and the new and improved (hopefully) eCommerce package. So where can I download it? I checked support, but I'm denied access because it says I no longer have a license (even though I just purchased it).

I'm giving this one more try, then its refund time.
 
Steevb replied on at Permalink Best Answer Reply
Steevb
You reinstalled C5.5 AND eCommerce add-on?

If you register your site and assign the license for the commerce add-on it should appear in your functionality folder in the dashboard?

Have you connected to the community?

Can you see/connect to your project page from the dashboard?

Have you assigned the add-on to the right project?

More info please
palex1980 replied on at Permalink Reply
You put me on the right path. After I reinstalled my project on my local drive, I accidentally named my project 'admin' -- so when I connected to the market place, it saw it as a new project. The license was assigned to my previous project. Combined with my inexperience with C5... you get the drift.

I have a big, throbbing headache still, but at least I can work on my site again (reinstalling C5 solved my previous problem of being unable to edit my site). Big thanks to you and everyone who responded.
frz replied on at Permalink Reply
frz
btw: if you've got an issue with a paid add-on, you should consider posting to that add-ons support area to get help from the developer behind it (be it us, or someone else)