edit properties not saving; encryption warning
Permalink
In attempting to save changes made in the properties dialog box, I will get a encryption warning then the spinning icon forever. The changes are never saved. Any idea as to what might cause this?
It's an intermittent problem, comes and goes in no particular pattern.
It's an intermittent problem, comes and goes in no particular pattern.
Here's as much detail as I can remember. It happens on different browsers and different machines, home and work. I've tried it in Windows on FireFox, Chrome, IE and Chrome on a Linux box. All did the same thing.
It happens on the Properties dialog box; change anything in that box and attempt to save. I get the encryption warning, then the spinning icon forever. I can cancel or X to close the box but the changes aren't saved.
I can, however, edit text on the page in any of the content blocks. That part works fine.
I don't have access to the backend (the code or the server) so I can't really see what code might be involved. I only have access via the browser interface.
There doesn't seem to be any pattern to when it works and when it doesn't. It might work this morning on my PC, then not work this afternoon. Or the other way around.
It happens on the Properties dialog box; change anything in that box and attempt to save. I get the encryption warning, then the spinning icon forever. I can cancel or X to close the box but the changes aren't saved.
I can, however, edit text on the page in any of the content blocks. That part works fine.
I don't have access to the backend (the code or the server) so I can't really see what code might be involved. I only have access via the browser interface.
There doesn't seem to be any pattern to when it works and when it doesn't. It might work this morning on my PC, then not work this afternoon. Or the other way around.
Any way to consistently reproduce it?
No one can ever really debug an intermittent issue, so you have to do a little Sherlocking to figure out what's going on. Different browsers? Different pages? Different something...