ERROR:Unable to connect to database
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Hello All,
I am in need of help dealing with a serious problem on a friend's website. I was asked to make a few content additions to a friend's small business website as a favor. My experience with this site has only been in editing content through the Administrator's Dashboard.
Mainly I was asked to:
-Embed several YouTube Videos
-Enable users to register
-Have users register and log in with e-mail
Following these changes the website seemed to work a usual for a couple of days. Then suddenly two days later I began to see the "Unable to connect to database" error. As such, I am unable to access the website.
What could be the possible cause for this error and how serious could it be? Should I be dealing with the original developer or with the hosting provider? Is there a simple way to fix this error without getting the original developer involved? if there is, what information would I need from the developer and how do I go about accessing the site?
Thank you so much for your time
I am in need of help dealing with a serious problem on a friend's website. I was asked to make a few content additions to a friend's small business website as a favor. My experience with this site has only been in editing content through the Administrator's Dashboard.
Mainly I was asked to:
-Embed several YouTube Videos
-Enable users to register
-Have users register and log in with e-mail
Following these changes the website seemed to work a usual for a couple of days. Then suddenly two days later I began to see the "Unable to connect to database" error. As such, I am unable to access the website.
What could be the possible cause for this error and how serious could it be? Should I be dealing with the original developer or with the hosting provider? Is there a simple way to fix this error without getting the original developer involved? if there is, what information would I need from the developer and how do I go about accessing the site?
Thank you so much for your time
Hello andrewjaff,
Thanks for your reply,
As I mentioned, the problem is that I have not worked with this website outside of the dashboard and the in-site editing features. So I have not at any point had access to the site's files, only the front end dashboard. I have no experience whatsoever working with the files for the site.
Thanks for your reply,
As I mentioned, the problem is that I have not worked with this website outside of the dashboard and the in-site editing features. So I have not at any point had access to the site's files, only the front end dashboard. I have no experience whatsoever working with the files for the site.
Did you checked your DB connection in Config/site.php file .
Please make sure you connection is correct.