form management
Permalink
Hi All,
I am new to this site. I am currently supporting a website that is using concrete.
I need to edit the email sent when a form is submitted. I tried to look at the form management but I can't seem to edit any of the listed forms.
What needs to be done?
Sorry if this seems like a trivial question. This is my first time using this. Hope somebody could help.
Thanks.
I am new to this site. I am currently supporting a website that is using concrete.
I need to edit the email sent when a form is submitted. I tried to look at the form management but I can't seem to edit any of the listed forms.
What needs to be done?
Sorry if this seems like a trivial question. This is my first time using this. Hope somebody could help.
Thanks.
Hi,
Thank you for your reply. You actually got it correct. I want to change the recipient of the email as well as the content of the email.
I tried the steps that you mentioned but I cannot seem to right click on the form the block where the form is located is in gray. This means I cannot edit it right? Is a separate php file displaying this form?
I am trying to locate the php files using the admin view of the site but don't know how to locate them.
Please help.
p.s.
I attached part of my form to show you that it is in gray and cannot be edited.
Thanks.
Thank you for your reply. You actually got it correct. I want to change the recipient of the email as well as the content of the email.
I tried the steps that you mentioned but I cannot seem to right click on the form the block where the form is located is in gray. This means I cannot edit it right? Is a separate php file displaying this form?
I am trying to locate the php files using the admin view of the site but don't know how to locate them.
Please help.
p.s.
I attached part of my form to show you that it is in gray and cannot be edited.
Thanks.
Your right that is not an editable area :(
Looks like it may be a hard coded form into the template which means you are right again and it is on a .php page. You cant directly access these to edit via your C5 dashboard you need to go to the files on your server.
Are you able to contact whoever set the site up?
Looks like it may be a hard coded form into the template which means you are right again and it is on a .php page. You cant directly access these to edit via your C5 dashboard you need to go to the files on your server.
Are you able to contact whoever set the site up?
That actually is my problem now. The previous developer who maintained the site has left and those remained have no idea. I will try to ask for the ftp details from the client.
Thanks so much for your help:)
Thanks so much for your help:)
I am assuming you mean that you want to change the address that receives a notification when a form has been submitted. Sorry if I have this wrong.
Go to the page with the form on in, put the page in edit mode, left click on the form block and select edit from the menu, you will get a box with 4 tabs - click on the fourth tab called Options. There you should see the address that is currently getting the mails. Change that to the address you want and then hit Update. All Done :)
If it is another type of form let us know some more detail and we can try again.