having trouble backup site

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When I try to do a back up from the dashboard, it seems to start then gives me a time out error message. I am not a programmer or hltp editor so I don't feel safe with getting into the that stuff. Is there an easier way to do a backup so I can upgrade to new version of concrete without fear of losing data Thank you

 
JohntheFish replied on at Permalink Reply
JohntheFish
It is possible the statistics table has grown very big. See

http://www.concrete5.org/documentation/how-tos/developers/backup-a-...