put the website into development mode on the settings page if it's not already, then try again. hopefully it should give an error message.

I've run into this issue in the past as well. I think any export that had over 2,000 entries didn't work. We ended up pulling the entries from the database manually.

This is really painful. I dont know what to do.

Is it due to increase in file size of some log files or something like that?

did you try my suggestion? was there an error message?

Tony,

I am really thankful to your kindness to look into it. I am really frightened to put the site into maintenance mode. In an earlier attempt with another site I was constructing, I did it. But I could not log in after that. I had to abandon it and reconstruct all what I had done.

Would you please suggest some other solutions as an immediate attempt? Because I have to get this data urgently into excel. Kindly excuse for not daring to do as you suggested.

Thank you for your kind attention and time.

sorry, but there's no way to tell what's going on unless you turn on error reporting (development mode). If you're worried about something weird happening, then just backup your database first, and if there's a problem you can roll back.

I am saved for this time! I increased the memory in php.ini file and; finally it worked. I could download the data.

But I feel this is a major issue to be looked into.

Thank you Tony and Sendiks for your attention. I will do as you suggested after backing up everything and try to find the error message.

Thank you.