How to delete an user?
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Hi there,
It seems a bit crazy, but I can't find where I can delete an user?
I looked here, and all about user management is in there, but not deletion.
http://www.concrete5.org/help/editing/user-management/...
It seems a bit crazy, but I can't find where I can delete an user?
I looked here, and all about user management is in there, but not deletion.
http://www.concrete5.org/help/editing/user-management/...
Yes I already saw that, but there's no link or button? I just see the header of it that says Delete User...
What am I doing wrong?
What am I doing wrong?
No button?
You are not trying to delete the super user by any chance? the user created upon installation?
You are not trying to delete the super user by any chance? the user created upon installation?
No, I'm 100% sure I'm not trying to do that.
I'm out of idea's, someone else jump in please!
can you create a screenshot like the one I've attached?
Here you are... I have this problem at an 5.3.0, 5.3.1.1, and on a copy of the 5.3.1.1 at another hosting... I really don't know what it could be.
What browser is this, and are you using the same browser on every install your testing?
try something that isn't IE.
try something that isn't IE.
I've tried in both IE and FF, but it doesn't make sense. :(
That screenshot is in IE7.
I'll try a new (separate) install, to see if the problem occurs there...
That screenshot is in IE7.
I'll try a new (separate) install, to see if the problem occurs there...
try a site athttp://getconcrete5.org/demo
use firefox or safari.. i know in general ie works fine but there are occasional css button issues with ie7 that i know about...
if you see that on our demo, something is super goofy, as i don't think anyone else does?
use firefox or safari.. i know in general ie works fine but there are occasional css button issues with ie7 that i know about...
if you see that on our demo, something is super goofy, as i don't think anyone else does?
All the buttons like "Sign in as User" are using the same method (button_js). It's therefore quite unlikely to be a browser problem as long as there are not JavaScript errors..
The code around the delete button is quite simple. It prints a message if you're trying to delete the super user account and otherwise it should show a button..
Sorry I can't help you either. I guess you have to dig around the code (concrete/single_pages/dashboard/users/search.php)
The code around the delete button is quite simple. It prints a message if you're trying to delete the super user account and otherwise it should show a button..
Sorry I can't help you either. I guess you have to dig around the code (concrete/single_pages/dashboard/users/search.php)
well if he's setup c5 on many servers, with many versions, and he's always getting it - it strikes me its unlikely to be a server config issue.
I'd like to see him try our demo, because I know it works for people there.
If its not working there, than I think it is pretty safe to assume it is a browser issue in some way.
I'd like to see him try our demo, because I know it works for people there.
If its not working there, than I think it is pretty safe to assume it is a browser issue in some way.
.. didn't see he's having this issue on several sites..
interesting problem tho.. No idea what could be wrong. The code behind the delete button is quite simple, the other buttons are working .. hmm
interesting problem tho.. No idea what could be wrong. The code behind the delete button is quite simple, the other buttons are working .. hmm
I started the demo, but there was only the super user. So I checked if there was some text that shows that the super user can't be deleted, and there was.
So, I wanted to check if it was also there in my installation. And it was! If I checked another user, the button was also back!
I haven't changed anything!
BTW, I forgot to mention that I tested it on 2 computers, 1 XP, 1 Vista, with IE7 en FF. On both the same problem, but now it seems gone!
Really don't know why, but thanks for all your input! Problem seems solved.
So, I wanted to check if it was also there in my installation. And it was! If I checked another user, the button was also back!
I haven't changed anything!
BTW, I forgot to mention that I tested it on 2 computers, 1 XP, 1 Vista, with IE7 en FF. On both the same problem, but now it seems gone!
Really don't know why, but thanks for all your input! Problem seems solved.
I didn't tell you about my magic wand, did i?
;-)
-frz
;-)
-frz
nope.. but it seems that you have one! ;-)
I cannot delete ANY users.
I see the delete bar but not button.
I just created (so they are not super users) two users in two different test sites and in neither sight can I delete the test users.
I'm just not testing C5 and this is a bit frustrating.
I see the delete bar but not button.
I just created (so they are not super users) two users in two different test sites and in neither sight can I delete the test users.
I'm just not testing C5 and this is a bit frustrating.
I've just checked at my site, and it isn't visible... Maybe it is visible at my private computer (can't check now) (using FF) but I don' t know why it's not here on my business pc... (IE7)
Any ideas?
Any ideas?
can you try to have a look at the source code, if you're not familiar with html, save the source as a text file and upload it here.
I'd like to know whether the html code for the button is actually there or not.
I'd like to know whether the html code for the button is actually there or not.
Upload the html for which page?
I had this problem 3 - 4weeks ago and the button came back. Now it's gone again and hasn't been seen since?
I had this problem 3 - 4weeks ago and the button came back. Now it's gone again and hasn't been seen since?
the html code of the page in the dashboard where you can't see the button anymore
First, sorry for the time it took. On the computer where I was working, IE wouldn't show me the source? And then I forgot when I was at home on FF. :-( But now I've copied the source. The button is here right now.
(this is only the part of the source that's relevant)
So, the button is there, and also visible in the source. I'll try to copy the source once more when the button is gone.
Edit: I just checked in IE and FF. In FF it's still visible, but in IE it's invisible. Now I'm doubting if I saw it ever disappear in FF. Again, IE won't show me the source.
<h1><span>Delete User</span></h1> <div class="ccm-dashboard-inner"> <script type="text/javascript"> deleteUser = function() { if (confirm('Are you sure you want to permanently remove this user?')) { location.href = "###censored URL with user id###"; } } </script> <a href="javascript:void(0)" onclick="deleteUser()" class="ccm-button" ><span>Delete User Account</span></a> <div class="ccm-spacer"></div> </div>
(this is only the part of the source that's relevant)
So, the button is there, and also visible in the source. I'll try to copy the source once more when the button is gone.
Edit: I just checked in IE and FF. In FF it's still visible, but in IE it's invisible. Now I'm doubting if I saw it ever disappear in FF. Again, IE won't show me the source.
In the profile, not the editor.