I have a client that just can't drag or move blocks at all.
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Nothing happens when he tries to move a block. I watched him try it with two different browsers?
Please advise? I have no idea what to tell him...
Please advise? I have no idea what to tell him...
Joel if you can provide a link, and possibly a guest user account, be happy to see what is going on.
- Josh
- Josh
Sure.. It'shttp://www.continentalpaving.com.... If you can email me at joel@agenity.com I'll give you the log-in. Thanks!
well it's possible to solve without having a login..
Go into edit mode, then press (chrome) CTRL+SHIFT+I or (firefox)F12 and tell what you see in the console. If you see an error if you want to move blocks, then tell me which *.js files are loaded on that page, to see that just goto ressources and filter by scripts/javascript.
I'm sure it's a javascript error, or the browser is not compatible, but then again it's a js error too, since jquery is there to make crossbrowser javascript easier and not harder. maybe loading having jquery(ui) loaded twice.
Go into edit mode, then press (chrome) CTRL+SHIFT+I or (firefox)F12 and tell what you see in the console. If you see an error if you want to move blocks, then tell me which *.js files are loaded on that page, to see that just goto ressources and filter by scripts/javascript.
I'm sure it's a javascript error, or the browser is not compatible, but then again it's a js error too, since jquery is there to make crossbrowser javascript easier and not harder. maybe loading having jquery(ui) loaded twice.
can you share a link? are you able to drag/drop blocks in any browser?