Moved website
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We moved our website from Dreamhost to Go Daddy. We have tried to log into our website to work on it and it says access denied. We are using all the same passwords user names that we have been using. I know basics but do not know anything about this. Can you help us find out how to get back into our website?
Is the website "Live" and if it is are you just struggling with signing in?
What is the URL?
What is the URL?
Yes it is live, yes, we are struggling with signing in the way we did when it was with Dreamhost. Go Daddy says it is not something they have anything to do with.
URL:http://www.troy-pike-edc.org
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Wednesday, October 30, 2013 4:18 PM
To: pcedc@pikecountyedc.net
Subject: Moved website : Editing with concrete5
URL:http://www.troy-pike-edc.org
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Wednesday, October 30, 2013 4:18 PM
To: pcedc@pikecountyedc.net
Subject: Moved website : Editing with concrete5
Okay, so we have at least established that the database is okay,
Have you tried the "Lost Password" link in your login area?
Here
http://troy-pike-edc.org/index.php/login...
Have you tried the "Lost Password" link in your login area?
Here
http://troy-pike-edc.org/index.php/login...
Yes, we have tried what we used to use before the switch. This is the first time we have tried since the switch.
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Wednesday, October 30, 2013 4:40 PM
To: pcedc@pikecountyedc.net
Subject: Moved website : Editing with concrete5
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Wednesday, October 30, 2013 4:40 PM
To: pcedc@pikecountyedc.net
Subject: Moved website : Editing with concrete5
You have a custom login form at the top of your site that does not show the forgotten password link,
That was why I asked you to try the link in my last reply...
Do you receive the email from the system with the "Change Password Link"
That was why I asked you to try the link in my last reply...
Do you receive the email from the system with the "Change Password Link"
Sorry. No, I have not received an email with "Change Password Link"
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Wednesday, October 30, 2013 4:49 PM
To: pcedc@pikecountyedc.net
Subject: Moved website : Editing with concrete5
-----Original Message-----
From: concrete5 Community [mailto:discussions@concretecms.com]
Sent: Wednesday, October 30, 2013 4:49 PM
To: pcedc@pikecountyedc.net
Subject: Moved website : Editing with concrete5
Try this one that goes to your dashboard..
http://troy-pike-edc.org/index.php/dashboard/...
Make sure you enter your registered email address in the Forgot Your Password box and not your USER NAME..
http://troy-pike-edc.org/index.php/dashboard/...
Make sure you enter your registered email address in the Forgot Your Password box and not your USER NAME..
I'm assuming you transferred the database as well. There might be a difference in the database username/password now.
Example:
myHost1_c5user
godaddyHost2_c5user
If the prefix did change, you will have to go into FTP to manually change it. Visit this path here:
Open up site.php in your config editor and edit lines 3, 4 & 6 to match your new server database connection info.