My admin login stopped showing the edit options (Dashboard, etc.)

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The sequence was:

1. My password suddenly stopped working.
2. I did a pasword reset, and got a new password to login.
3. But when I login -- it shows me logged in as 'admin' -- the usual edit functions do not appear on the top (DashBoard, add a page, etc).
4. I changed the zoom level on my display, but that didn't help.
5. I logged out and logged back in several times, but with the same result.

I can't get to the Dashboard, so I can't check any other settings. My website ahs been working fine for several months -- this is the first problem. Any ideas or suggestions?

Thanks.

 
tricia5680 replied on at Permalink Reply
Wish I could help you, but I am having the exact same problem. None of us can get into our web site to make any edits or updates. If this isn't resolved soon, we'll need to build a totally new site, and it definitely will not be made with Concrete5. This has been the pits!
NBardales replied on at Permalink Reply
NBardales
Did either of you update to Concrete5.5? If so, there is a code (that should be included in EVERY theme, but hasn't been used a lot).
<?php Loader::element('footer_required'); ?>


If you haven't upgraded to any other version, you should give a little more information: are you using a custom theme, any custom add-ons, scripts and other things that might interfere with C5? Most of the time, C5 'problems' are NOT caused by C5.

One more thing, threatening is not nice. I understand you've been having problems, but if you ask politely, everybody here in the forums is willing to help (sometimes I think they're too nice).
LarrySinger replied on at Permalink Reply
My problem has been solved -- after trial and error. I turned off 'protected mode' in my Internet Explorer, and I could get sign in.

This may not be the solution to other situations, but worth a try. From working with other applications, I have seen browser issues trigger problems in other web based applications.

By the way, I think concrete5 is an excellent website building system.
NBardales replied on at Permalink Reply
NBardales
Agreed. Internet Explorer definitely causes some problems. For every simple thing you can do on every browser, you need to find a fix for IE.

Anyway, glad you were able to fix your problem. Enjoy Concrete5! If you run into any more trouble, the forums are your friend! =D