Forums

My website hosting has changed my cPanel username and now my website is down.

Permalink 1 user found helpful
Need help please.

My website is hosted with Crazy Domains. Due to their new system upgrade they needed to update my username for my cPanel Hosting Manger.

By changing this cPanel username it has changed the home directory name and the base name for all database names, therefore I'm having to update all references to these names in code or configuration for my website.

I've been able to update my online calendar without drama, but I have zero idea where to even start with my concrete5 website....

Any assistance that could point me in the right direction would be greatly appreciated.

Thanks,
Andrea
andreabartlett
 
mnakalay replied on at Permalink Reply
mnakalay
Hello,

I don't think the change in home directory name should make a difference.

As far as databases are concerned, however, you can update your settings by looking in the file
application/config/database.php

Hope this helps
mnakalay replied on at Permalink Best Answer Reply
mnakalay
I just visited your website and I noticed it was using a legacy version so the file you need to modify for your version of C5 is
config/site.php


But I also noticed your site seems to be back up so you probably don't need this :)
andreabartlett replied on at Permalink Reply
andreabartlett
Hello, thank you so much for your reply. Yes, it looks like the site.php file was updated yesterday (no by me) and is now pointing to the correct db username. The website is now working again.

Thanks again for your help, greatly appreciated it. Cheers!