There is an input field at the admin login page for forgotten passwords. You just need to remember your e-mail address now. :-)

As a matter of fact the user data isn’t stored in an file but most likely in an encrypted entry in the database so it’s pretty hard to find it out by just looking at it in the DB.

I am having a similar problem, now checking the forum for a solution.

I'm a little embarrassed to say it, but I locked myself out of my dashboard.

I was trying to learn about setting up a members only area on my site. I enabled new sign up and after making (or trying to make) a new membership, I somehow have locked myself out of my dashboard.

Now, on my admin login screen, I can enter the new user, but not the admin. It doesn't recognize my admin password and when I enter my email address to retrieve my password, it doesn't remember it.

The new user password retrieval (different email address) works though.

Soooo...
What have I done?
What can I do?
My site is frozen in time!
Help!

Thank You.

1) use Forgot Your Password?
2) check Logs Table (by phpMyAdmin)
3) access "You may change your password at the following address:" URL

I too have done this :(

I fixed it by logging into my cPanel, used my SQL admin tool, found the variable (er I forget now, but its obvious - "banned IP" or something!)

I deleted the numnber that was there...but then it would only have 1 as its not live yet....which may or may not help you??

Thanks kino and homemaiduk for the help but I still can't get in.

I don't see the things I'm supposed to be finding.

My provider is bluehost. I log into the cpanel and don't see exactly any of the stuff you guys mention.

kino-
"2)check logs table (by phpMyAdmin)"

when you say "by phpMyAdmin" do you mean in it? I don't see a "log" listed next to it. What exactly is the logs table you are referring to? There is an "error logs"
icon and a "raw access logs" icon.

"3) access "You may change your password at the following address:" URL"

That sounds like it would solve this. Where is this found? Is it the link provided when you go through email retrieval? I can't get that cause it acts like my email was never registered.

Hmm... there must be something missing in how I am interpreting your info.

Thank you again to anyone who trys to help.
MAN I FEEL DUMB!

Your database is built out of tables, These tables contain data about your site, pages, passwords, etc.

If you have used the lost password feature and don't have access to the email or the server fails to send the email what you can do is browse your database with phpmyadmin.

You need to access your database and then inside of your database find the table of logs for your C5 installation. This is NOT the mysql server logs. This is a table that is part of your C5 installation that C5 uses to store logs.

Enter that set of tables and then "Browse" the data in the table to try to locate the new password update link issued to you by C5s lost password function. You are looking for the email is generated and sent to the unreachable address.

Thank you for follow-up.
I am delighted because I have not unfamiliar with the detailed explanations in English.

Still no luck. I found what you were referring to, I think.

Thank you for that. Thank you, thank you.

So as I understand it you showed me how to find sent emails from C5 lost password retrieval that I never received right?

The thing is, if I enter my original email address, the one connected to my install/dmin of C5, it responds with "We have no record of this email on file" or something to that effect.

It's as if it's looking for the original email address in the wrong table/database. Is the admin/install email info stored perhaps in a different location from regular users.

So for the record, I can;t access the retrieval email cause it won't send one to someone it thinks was never registered.
It's like I accidentally set the site to automatically go to a user sign in page which is slightly different from the admin login.

One thing is for sure, this has happened as a result of me trying to create a new user as a guest and set up the site for that. I installed sign in block and all that and the something I did on the access section of the dashboard has caused this.

Hmmm...
I'll snoop around some more with what you've taught me.
Thanks to all who've helped so far.

Any more insight is appreciated.

Solved!
I'll post an explanation in a moment. Need to back track what I did. :)

OK.
Sooooooo, thanks to what I learned from you aeroclown, I looked further and found the answer.

I browsed the "user" section and saw the only two users, admin and the new one I made.
Well low and behold the admin had no email associated with it. It was still set at you@yourdomain.com.

Whoops!
I am surprised I was able to walk into this accidental trap though. I don't recall ever being asked at install of C5 to provide a real email address to represent the admin. This would be nice.

I do now realize that I set the registration settings to "Use email address as username" thinking this would only affect new registration.
That is why my admin log in screen changed.

Oh man am I relieved.
Thanks so much for everyone's help. As with every problem I have to overcome building my C5 site, I learned a few new things on the way.
:)

For anyone else in a similar situation where admin emails are going nowhere...

Try out Concrete5 Instant Admin athttp://forestmist.org/2012/07/concrete5-instant-admin/...

Upload it to your FTP site, open the file in your web browser and Concrete5 Instant Admin will create a new admin account for you. With your admin privileges restored you can reset things, cleanup or do whatever other tasks your heart desires.

Cheers!

THANK YOU!!! I reinstalled my pc and lost all passwords, i was locked out but your software literally saved me!!! Now i have stored my passwords in a secure place so this wont ever happen again :)

Thank you so much for this response on getting logged in to concrete5; particularly the bit about looking at the log. This helped me resolve my issue.

Thanks for this.

I had the same problem as the original poster and this helped me solve it.

Much appreciated