Picnik Export "forbidden"
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Hi everyone, thanks for your time. I have searched through the site with no luck regarding my question.
When I go to edit an image in Picnik, everything works great until I try and export it. I get this error:
"Forbidden
You don't have permission to access /concrete/index.php/tools/required/files/importers/remote on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
Any advice?
Thanks,
DF
When I go to edit an image in Picnik, everything works great until I try and export it. I get this error:
"Forbidden
You don't have permission to access /concrete/index.php/tools/required/files/importers/remote on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
Any advice?
Thanks,
DF
Could you check the PHP version of your host and see if the open_basedir option is turned on? I had a similar problem with PHP 5.1 and open_basedir. I submitted this bug report, but it's awaiting confirmationhttp://www.concrete5.org/developers/bugs/5405/file_exists-not-good-...
The problem in that case was due to a bug in the file_exists() function in PHP 5.1 which causes it to mangle relative paths.
The path you posted /concrete/index.php... is looking for a directory off of root called concrete which doesn't exist, but if it did it would be off-limits to the public.
If your host is not running PHP 5.2 I would try to get them to upgrade asap.
The problem in that case was due to a bug in the file_exists() function in PHP 5.1 which causes it to mangle relative paths.
The path you posted /concrete/index.php... is looking for a directory off of root called concrete which doesn't exist, but if it did it would be off-limits to the public.
If your host is not running PHP 5.2 I would try to get them to upgrade asap.
Ok, well I contacted host gator and one of their techs got it going.
Apparently it was a security_mod issue...they have whitelisted the problem so hopefully anyone else using host gator will be fine from this point forward.
Cheers!
Ryan
Apparently it was a security_mod issue...they have whitelisted the problem so hopefully anyone else using host gator will be fine from this point forward.
Cheers!
Ryan
I tried 777'ing the importers/remote and no luck.
Any help would be very much appreciated