has it had time to propagate to google? Youve got this being injected with javascript:
"description": "Arthur J. Gallagher & Co. is a leading international brokerage that has been providing insurance, risk management and benefits consulting since 1927. Our organization has over 22,000 employees and serve clients in more than 150 countries with expertise that meets their sophisticated financial needs. We have proven results in helping our clients thrive while also revitalizing their communities because of our enduring commitment to ethics. In fact, we were voted as one of the “World’s Most Ethical Companies” of 2016 by the Ethisphere Institute. \nAt our heart, we are a Canadian company with a history dating back to 1890. At Arthur J. Gallagher Canada Limited, we are recognized as one of Canada’s largest insurance brokerages and continue to excel in our ability to attract high quality brokerages. \nWe have more than 800 insurance professionals with 25 offices across Canada that always deliver exceptional service and a brokerage that offers the utmost professionalism. This is because we take the time to understand the complexities of your business while also analyzing the competitive landscape, your unique challenges and find opportunities. At Arthur J. Gallagher Canada Limited, your success is our success and we have the solutions to meet the needs of any business.",

This is actually the JSON-LD schema mark-up and it shouldn't be affecting the SERP display results. And yes, it's had 72 hours and I have pinged Google to index the site, still nothing

Perhaps google doesn't want to use the meta stuff.

"Google will sometimes use the meta description of a page in search results snippets, if we think it gives users a more accurate description than would be possible purely from the on-page content. "

Quoting fromhttps://support.google.com/webmasters/answer/35624...

Or to put it another way, Google first choice for result snippets is from the on-page content.

That's taken from a legacy article from 2007. I don't think it's relevant anymore. Do you know if there is a way to access the titles and descriptions from within FTP access?

If you could access it via ftp it would be hardcoded into the page. The meta is stored in the database.

What I'm thinking is that there is something hard coded in the theme that is like meta-title=site_title:page_title and it is overriding the SEO options in the page edit function. If anyone can confirm this that would be lovely, otherwise I'll try out the FTP later.

I looked at that but didnt see anything.

Here is a better example with a more stark contrast

Just because it's old doesn't mean it's not still relevant. I see this all the time.

Google has decided it has a better title and description than what you are giving your visitors.

The title is coming from your navigation path and URL:
http://ajgcanada.com/industry-expertise/fine-arts... => Arthur J Gallagher | Industry Expertise - Fine Arts

The content of the snippet is coming directly from *pieces* of your on-page content.

Search for these strings on the page output and you'll see they are the beginnings of the 3-line snippet:

1. Our long-standing relationships
2. Coverage is available for both
3. Locally Grown. is

What I hear on the SEO rumour mill is that Google now pays even less attention to meta tags than it did 10 years ago. I quoted that article because it is straight from Google, and not from hearsay and supposition.

If the meta-tags rendered on the page (ie, viewed from the developer console) are what you entered, then nothing on the site is interfering with them. Whether Google takes any notice of them is between you and Google.