there is no upload button in my file editing section in dashboard
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help me please, there is no upload button in file edit it was there before and now its gone please help me cos i am stuck and i can't work on my site because of this :o( i have tried using firefox and explorer still the same problem please someone help cos i am stuck
Okay-- we've figured out what the problem is. If you go to Dashboard > File Manager and click the Access tab at the top, you'll see a box named Allowed File Types.
This is supposed to contain a list of all the types of files you're allowed to upload, but for some reason, it may be blank. Even though the admin user is allowed to upload files, no file types are allowed...so the file upload buttons become unavailable.
To fix this, paste the following into the Allowed File Types field and click Save:
flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml
It seems like this is happening during updates to version 5.4.2.1 when performed by one-click-installer services, so that suggests something might be misconfigured in their setup & deployment process. (If you're installed / upgrade by hand, you shouldn't be affected.) So far we've seen this problem reported by users at both Bluehost and iPage. We'll be informing them of the problem.
That was the msg I got back from support follow instructions and it works a treat
Becky x
This is supposed to contain a list of all the types of files you're allowed to upload, but for some reason, it may be blank. Even though the admin user is allowed to upload files, no file types are allowed...so the file upload buttons become unavailable.
To fix this, paste the following into the Allowed File Types field and click Save:
flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml
It seems like this is happening during updates to version 5.4.2.1 when performed by one-click-installer services, so that suggests something might be misconfigured in their setup & deployment process. (If you're installed / upgrade by hand, you shouldn't be affected.) So far we've seen this problem reported by users at both Bluehost and iPage. We'll be informing them of the problem.
That was the msg I got back from support follow instructions and it works a treat
Becky x
Ohh Jesus!
thanks so much poshpiglet. This thing was driving me crazy LoL
thanks so much poshpiglet. This thing was driving me crazy LoL
Big Thank u very much poshpiglet
that's really work
A big kisSs for you
that's really work
A big kisSs for you
Wow I love kisses... big kiss to you 2 .....mwah
Becks xx
Becks xx
UPDATE 2/15/2012:
This is not caused by one-click installer services as previously suspected. We've figured out that the culprit is likely the HTML5 Music and / or HTML5 Video add-ons from the Marketplace. These add-ons inadvertently wiped out the missing Allowed File Types values upon installation. The add-on developer has been notified and asked to fix this bug. Please see this thread for more info (note that while it's in the Bug Tracker for concrete5.5.1 it is NOT actually a core bug):
http://www.concrete5.org/developers/bugs/5-5-1/upload-file-options-...
Re-adding the Allowed File Types in the method specified above should work as reported. Alternatively, there's an SQL query you can run to fix this, noted in the link posted above.
Here are some updated directions:
In concrete5.4.2.2 and earlier, go to Dashboard > File Manager and click the Access tab at the top, you'll see a box named Allowed File Types.
In concrete5.5 and above, simple enter "Allowed File Types" into the Dashboard's Inelligent Search field (or go to Dashboard > System & Settings > Permissions & Access > Allowed File Types).
This field is supposed to contain a list of all the types of files you're allowed to upload, but if you're experiencing this problem, this field is likely blank. Even though the admin is technically allowed to upload files, no file types are allowed...so the file upload buttons disappear.
To fix this, paste the following into the Allowed File Types field and click Save:
Hope this helps everyone!
This is not caused by one-click installer services as previously suspected. We've figured out that the culprit is likely the HTML5 Music and / or HTML5 Video add-ons from the Marketplace. These add-ons inadvertently wiped out the missing Allowed File Types values upon installation. The add-on developer has been notified and asked to fix this bug. Please see this thread for more info (note that while it's in the Bug Tracker for concrete5.5.1 it is NOT actually a core bug):
http://www.concrete5.org/developers/bugs/5-5-1/upload-file-options-...
Re-adding the Allowed File Types in the method specified above should work as reported. Alternatively, there's an SQL query you can run to fix this, noted in the link posted above.
Here are some updated directions:
In concrete5.4.2.2 and earlier, go to Dashboard > File Manager and click the Access tab at the top, you'll see a box named Allowed File Types.
In concrete5.5 and above, simple enter "Allowed File Types" into the Dashboard's Inelligent Search field (or go to Dashboard > System & Settings > Permissions & Access > Allowed File Types).
This field is supposed to contain a list of all the types of files you're allowed to upload, but if you're experiencing this problem, this field is likely blank. Even though the admin is technically allowed to upload files, no file types are allowed...so the file upload buttons disappear.
To fix this, paste the following into the Allowed File Types field and click Save:
flv, jpg, gif, jpeg, ico, docx, xla, png, psd, swf, doc, txt, xls, xlsx, csv, pdf, tiff, rtf, m4a, mov, wmv, mpeg, mpg, wav, avi, m4v, mp4, mp3, qt, ppt, pptx, kml, xml
Hope this helps everyone!
yes matt, this is really help me!
you are really something to figure this out
trully, i quit panic when the button is gone whahaahaaa...
you are really something to figure this out
trully, i quit panic when the button is gone whahaahaaa...
I believe the button was there previously, as I had uploaded several files in the past, but it's definitely not there anymore.
Thanks!
~ CLC
site: [in progress:http://staging.theconnotations.com]...
host: Dreamhost
skill level (C5): n00b
skill level (HTML/CSS): intermediate