unable to input any html

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Whenever i try an input a html block it just disappears. After pressing save the block just appears as a very thin red bordered box as if i created an empty box.

It was working fine then suddenly just stopped working. I can't get any html code to work - and i test them all on other sites which verify the code is good.

Any idea what the problem could be? Keep in mind i am a newb so i may need step by step help.

 
jlang86 replied on at Permalink Reply
willing to pay $20 for someone to have someone fix this problem for me.
tallacman replied on at Permalink Reply
tallacman
What is the url of the site?
jlang86 replied on at Permalink Reply
Hi tallacman,

I sent you a message.
natalie replied on at Permalink Reply
I'm having problem, but with a content block. I tried pasting the html in an html block and got the same results. When I type "Recent Updates" with absolutely no formatting, the block appears fine, but when adding any formatting such as font size, center, color, etc, the block appears super thin as described above. I'm a newb too, and wondered if you were able to diagnose what was going on? Thx.
jlang86 replied on at Permalink Reply
Ok for anyone having this sort of problem, i paid for support from concrete 5. ($125)

It turned out it was the security wall add on i downloaded from the marketplace was somehow preventing the html blocks from accepting html code.

The tech tweaked something, works fine now.

Hope this helps.
openly replied on at Permalink Reply
openly
Have you tried to diagnose the problem using an element inspector? Firebug for firefox is good or Chrome and Safari have them built in.

It is very handy for this sort of thing, as it maybe a problem with your html if you are experiencing the same issue with both blocks.
fletch replied on at Permalink Reply
This just happened on my site as well and honestly, element inspectors are a little over my head. I'm a marketer and have on a little experience with code, so concrete5 was my choice for getting sites up easy. Anyway, what kind of thing would I be looking for in firebug?
jbx replied on at Permalink Reply
jbx
If you guys could post a URL to the page with the problem, it would be much easier to diagnose - otherwise, we're really just guessing...
Mnkras replied on at Permalink Best Answer Reply
Mnkras
This is a problem with the security wall addon,

i will be contacting the plugin author about this
arroc replied on at Permalink Reply
did you ever get resolution? i'm haveing the same issue
eastscotland replied on at Permalink Reply
same here, I am new to this concrete5 CMS thing.