Unable to Save Page Properties
Permalink
I've been having a look around the forums and have been unable to find an answer... I've got a site that I've been working on for some time, and I have always been able to change page properties such as "Exclude from NAV" no problem.
Today i have found that I cannot change any of these page properties. When I click "Exclude From Nav" and then tick the checkbox, and go to press "save" - nothing happens. When I hover the mouse over the blue save button I get a link down the bottom of my browser that says "javascript:viod(0)" - is this right?
I'm not running the latest version, but still pretty new, and never had this problem before. Wondering if it is an add-on or something else causing it? I recently downloaded and installed Popup and Mailing List add-ons.
My Concrete Version is this:
----------------------------------
# concrete5 Version
5.6.0.2
# concrete5 Packages
Carousel Pro (1.1), ccscrollingnews (1.1.9), Designer Content (3.1.1), Enhanced User List (1.5.4.1), Extended Form (2.6), Login (1.1), Mailing List (2.42), Mega Menu (1.5.5), Mega Menu Vertical (1.1.8), Popup (1.34), Pro Events (9.2.2), SimpleNews (5.0.0).
# concrete5 Overrides
blocks/member_document, themes/theme_mriaq_theme
# Server Software
Apache
# Server API
cgi
# PHP Version
5.2.17
# PHP Extensions
bcmath, bz2, calendar, cgi, ctype, curl, date, dbase, dom, exif, filter, ftp, gd, gettext, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mime_magic, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, pgsql, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, SQLite, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Optimizer, zip, zlib.
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 64M
post_max_size - 8M
safe_mode - Off
safe_mode_exec_dir - /usr/local/php/bin
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
pcre.backtrack_limit - 100000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH
----> Any ideas?
Today i have found that I cannot change any of these page properties. When I click "Exclude From Nav" and then tick the checkbox, and go to press "save" - nothing happens. When I hover the mouse over the blue save button I get a link down the bottom of my browser that says "javascript:viod(0)" - is this right?
I'm not running the latest version, but still pretty new, and never had this problem before. Wondering if it is an add-on or something else causing it? I recently downloaded and installed Popup and Mailing List add-ons.
My Concrete Version is this:
----------------------------------
# concrete5 Version
5.6.0.2
# concrete5 Packages
Carousel Pro (1.1), ccscrollingnews (1.1.9), Designer Content (3.1.1), Enhanced User List (1.5.4.1), Extended Form (2.6), Login (1.1), Mailing List (2.42), Mega Menu (1.5.5), Mega Menu Vertical (1.1.8), Popup (1.34), Pro Events (9.2.2), SimpleNews (5.0.0).
# concrete5 Overrides
blocks/member_document, themes/theme_mriaq_theme
# Server Software
Apache
# Server API
cgi
# PHP Version
5.2.17
# PHP Extensions
bcmath, bz2, calendar, cgi, ctype, curl, date, dbase, dom, exif, filter, ftp, gd, gettext, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mime_magic, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, pgsql, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, SQLite, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Optimizer, zip, zlib.
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 64M
post_max_size - 8M
safe_mode - Off
safe_mode_exec_dir - /usr/local/php/bin
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
pcre.backtrack_limit - 100000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH
----> Any ideas?
When you are having the trouble, right click on the page and choose "Inspect Element" and click on the "Console" tab and see if you have any errors.
Is there a public URL we could look at?
Is there a public URL we could look at?
Public URL? All the problems are in the C5 dashboard mhawke.
It's the same site I was working on the other day...
http://www.mriaq.asn.au/
It's the same site I was working on the other day...
http://www.mriaq.asn.au/
All I need to do is add a new page and exclude it from nav.
But the page properties dialogue box is not responding when you click either "save" or "cancel" buttons. If I click on the "exclude from Nav" attribute - it does go over to the left side, and I can tick it to confirm... but I just can't save it. If that makes sense?
But the page properties dialogue box is not responding when you click either "save" or "cancel" buttons. If I click on the "exclude from Nav" attribute - it does go over to the left side, and I can tick it to confirm... but I just can't save it. If that makes sense?
Right after clicking the 'Save' button, do any errors show up in the JavaScript console? (Right-click->Inspect Element->Console tab)
I might have mentioned this before but make sure your 'Debug settings' in the dashboard are set to 'Show errors on page'? If so, right after clicking the 'Save' button, try doing a 'View Source' on the page and scroll down to the bottom of the source code and see if it's thrown a PHP error.
If I had to guess about which add-on to temporarily remove, I'd try 'Popup'. The specs say it's compatible with versions 5.3+ and C5 is a completely different animal from those days.
I might have mentioned this before but make sure your 'Debug settings' in the dashboard are set to 'Show errors on page'? If so, right after clicking the 'Save' button, try doing a 'View Source' on the page and scroll down to the bottom of the source code and see if it's thrown a PHP error.
If I had to guess about which add-on to temporarily remove, I'd try 'Popup'. The specs say it's compatible with versions 5.3+ and C5 is a completely different animal from those days.
Bump... Any other ideas? This is killing me...
I've just updated to ver 5.6.1.2 - The problem still there...
Have you tried uninstalling the add-ons (one by one) and checking to see if any one of them was the cause of this error?
I've now also tried uninstalling the mailing list and popup add-ons that were recently installed. I could easily save page attributes prior to installing these add-ons. But still, the dialogue box still not responding for page attributes. BOTH the 'Cancel' and the 'Save' button do not respond when clicked. The 'x' button in top right corner does however, close the box.
I had a similar issue recently with changing the page properties, the database wasn't being updated. For me it was problog conflicting with something, so if you haven't already you might want to try submitting a support ticket to ChadStrat to see if he is aware of what it might be as the proevents addon might cause the same error.
Thanks drennapete! Uninstalling ProEvents has allowed me to change the page properties again. I will talk to Chadstrat about the issue...
Thanks again!
Thanks again!
I occasionally get some sort of weird corruption in the dashboard, mainly in the sitemap, when I left-click a page (see attached).
I'm seriously stumped here, as I've never seen this happen before...
This is a live site also... if that makes any difference. I've tried clearing the cache too - it seems to be some sort of Concrete5 / Add-on program problem?