Hi apietersen,

What version of PHP are you using on your site?

This can be found here:
Dashboard > System & Settings > Environment > Environment Information > # PHP Version

Is "fileinfo" listed under # PHP Extensions?
Dashboard > System & Settings > Environment > Environment Information > # PHP Extensions

Hi MrKDilkington,

Thanks for the response.

I have already stepped back to 5.7.11. I use the latest Bitnami Concerte5 stack and it runs on a Windows 2008 R2 Ent.

as requested:

# PHP Version
5.6.26

# PHP Extensions
apache2handler, bcmath, calendar, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, Phar, Reflection, session, SimpleXML, SPL, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, Zend OPcache, zip, zlib

regards
Ashley Pietersen

@apietersen

I wonder if the missing fileinfo extension on your server is the issue.

hi MrKDilkington,

Not sure I understand. Do miss something here?

Not sure if this is a Bitnami issue or a Concrete5 issue.

Please note that the information is from my present version: (stepped back)

# concrete5 Version
Core Version - 5.7.5.11
Version Installed - 5.7.5.11
Database Version - 20160615000000

# concrete5 Packages
Cloneamental (0.9.3), Manual Nav (2.1.1), Neat (0.9.2)

regards
Ashley Pietersen

Ok I have upgraded again with the embedded upgrade feature, saying 8.0.0 is ready to install. So now version 8.0.0 is running. Trying to upload new png image, this message is thrown:...

{"error":{"type":"Whoops\\Exception\\ErrorException","message":"Class 'finfo' not found","file":"C:\\Bitnami\\concrete5-5.7.5.9-1\\apps\\concrete5\\htdocs\\updates\\concrete5-8.0.0\\concrete\\vendor\\league\\flysystem\\src\\Adapter\\Local.php","line":307,"trace":[{"file":"C:\\Bitnami\\concrete5-5.7.5.9-1\\apps\\concrete5\\htdocs\\updates\\concrete5-8.0.0\\concrete\\vendor\\league\\flysystem\\src\\Adapter\\Local.php","line":307,"function":null,"class":"Whoops\\Exception\\ErrorException","args":["Class 'finfo' not found"]}]},"errors":["Class 'finfo' not found"]}

Did an upgrade to 8.0.3 again and have the same errors.


# concrete5 Version
Core Version - 8.0.3
Version Installed - 8.0.3
Database Version - 20161216000000

# concrete5 Packages
Cloneamental (0.9.3), Manual Nav (2.1.1), Neat (0.9.2)

# concrete5 Overrides
languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
apache2handler

# PHP Version
5.6.26

# PHP Extensions
apache2handler, bcmath, calendar, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, Phar, Reflection, session, SimpleXML, SPL, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 300
max_input_vars - 1000
memory_limit - 128M
post_max_size - 40M
sql.safe_mode - Off
upload_max_filesize - 40M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Hi

Yes i found the setting the php.ini file and uncommented it. Now I can upload again..Allthough the thumnails do not show. Any suggestion to correct this too?

regards
Ashley Pietersen

Hi,

The thumnail issue appears to be an one-off incident. it now works correct. Thanks for the responses and support.

regards
Ashley Pietersen