SOLVED - User created, unable to log in

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Hello,

I have one page of my website set to require users to register in order to access it.

When I am logged in as admin, I can see users have registered. When I use my test user log in ID and password, it won't let me log in. The page just refreshes. I have tried going in as admin and deleting the test user account, and re-creating it - same thing...

Anyone know what's up with that? Thank you.

NAPSA
 
mnakalay replied on at Permalink Reply
mnakalay
Hello,
what version of C5 are you on?
NAPSA replied on at Permalink Reply
NAPSA
5.5.2.1
NAPSA replied on at Permalink Reply
NAPSA
If it helps, here is the site:

http://www.primatesanctuaries.org/virtual-workshop-2015/...

And I created the user NAPSAtest with password testtest to try it out. See what happens when you try, maybe? I'm also on Google Chrome if that helps.

Thanks!
NAPSA replied on at Permalink Best Answer Reply
NAPSA
I figured it out! I forgot I had changed the site settings a few days ago to prohibit registered users from accessing it while I edited it. Only admins / editors had permissions - so when I created the test user (who was neither an admin nor an editor), it wasn't granting access.

I wish the system gave some sort of notification though. When the page refreshes without an error warning or anything of the sort, it makes you think it's just malfunctioning.

Thank you. Will mark this as solved.