Users and Groups madness, tell me I me seeing it wrong Please!
Permalink
OK.
Sometimes I struggle with the way things work. Sometimes things just don't seem logical.
On my clients site I have a Register area and a 'sign up' for emails area. I appreciate they are different.
When a client registers they are "Registered". But you also may receive emails as "Unregistered"
However, the names of Email Groups appear in "Users and Groups" but the only members of the group shown here are "Registered" members.
Go to "Mailing List" "Manage Subscribers" and the Registered users DONT appear but the unregistered ones do, despite the registered users being in the same group.
Go to "Create" and click on a group and you can ONLY see "Registered Members". Click yes and you see the registered member that is NOT in the "Manage Subscribers" list. Go to "Manage Subscribers" this person is NOT there.
OK. So far so obvious (NOT!) Send an email does it go to Registered and Unregistered? I think it does. But where can you see ALL the members of the group in one list Registered and Unregistered?
To me this system is absolutely inside out, back to front weird and illogical.
I was sitting with my client and she was saying, "Yes, OK we've added that person to this group. >Go to Mailing List> "Oh, now where are they?" "I thought they were in this group" "It has the same name" Er yes I say, trying to understand myself WTF is going on with these groups.
The point is if I create a Group and have the ability to see the group in "Users and Groups" and "Mailing list" you would reasonably expect to be able to see ALL the members, Registered and Unregistered in the group. But it seems you can't.
Currently I go to "Users and Groups" to see 1 member in "X-Group" who has registered. (I added her to X-Group after she registered).
I go to "Mailing List" and see two other members of the same "X-Group" who are unregistered, but my registered member is NOT there. OK, I then go to "Manage Subscribers" to see my two unregistered members of X-Group but NOT my registered one. I naturally think that my registered member is NOT a member of X-Group. But she is. When I click on X-Group in "Create" it tells me so, but won't tell me the Unregistered ones (unless I click export and open excel for Gods sake.
Please tell me that I'm missing something and this absolute shambles actually works and "You just have to see it like this..." Then I can go "Oooohhhhh Doh" silly me what an idiot I am.
Cause to me this is odd, illogical, not-user friendly, un-creative, techy, deliberately designed to be difficult... it just goes on and on and on....
Yours in complete confusion
Nige
P.S. Don't take this the wrong way, its just a head against the wall moment. I'm going to post this in general forums too, because perhaps this is a Concrete thing...
Sometimes I struggle with the way things work. Sometimes things just don't seem logical.
On my clients site I have a Register area and a 'sign up' for emails area. I appreciate they are different.
When a client registers they are "Registered". But you also may receive emails as "Unregistered"
However, the names of Email Groups appear in "Users and Groups" but the only members of the group shown here are "Registered" members.
Go to "Mailing List" "Manage Subscribers" and the Registered users DONT appear but the unregistered ones do, despite the registered users being in the same group.
Go to "Create" and click on a group and you can ONLY see "Registered Members". Click yes and you see the registered member that is NOT in the "Manage Subscribers" list. Go to "Manage Subscribers" this person is NOT there.
OK. So far so obvious (NOT!) Send an email does it go to Registered and Unregistered? I think it does. But where can you see ALL the members of the group in one list Registered and Unregistered?
To me this system is absolutely inside out, back to front weird and illogical.
I was sitting with my client and she was saying, "Yes, OK we've added that person to this group. >Go to Mailing List> "Oh, now where are they?" "I thought they were in this group" "It has the same name" Er yes I say, trying to understand myself WTF is going on with these groups.
The point is if I create a Group and have the ability to see the group in "Users and Groups" and "Mailing list" you would reasonably expect to be able to see ALL the members, Registered and Unregistered in the group. But it seems you can't.
Currently I go to "Users and Groups" to see 1 member in "X-Group" who has registered. (I added her to X-Group after she registered).
I go to "Mailing List" and see two other members of the same "X-Group" who are unregistered, but my registered member is NOT there. OK, I then go to "Manage Subscribers" to see my two unregistered members of X-Group but NOT my registered one. I naturally think that my registered member is NOT a member of X-Group. But she is. When I click on X-Group in "Create" it tells me so, but won't tell me the Unregistered ones (unless I click export and open excel for Gods sake.
Please tell me that I'm missing something and this absolute shambles actually works and "You just have to see it like this..." Then I can go "Oooohhhhh Doh" silly me what an idiot I am.
Cause to me this is odd, illogical, not-user friendly, un-creative, techy, deliberately designed to be difficult... it just goes on and on and on....
Yours in complete confusion
Nige
P.S. Don't take this the wrong way, its just a head against the wall moment. I'm going to post this in general forums too, because perhaps this is a Concrete thing...
