my guess is that it's throwing some kind of error before the page has finished loading. first, visit /dashboard/settings/debug/ and make sure your site is in development mode, then reload that broken page and try doing a view source. if you scroll down to the very end of that, do you see some text about an error?

At the risk of sounding stupid, when you say "reload the broken page" exactly what do you mean?

My site is in development mode. When I do view page source, I see no mention of any errors.

Could this be a problem with some other packages I installed earlier? Maybe I need to uninstall those and try this again.

I'm curious about something - is this happening because I haven't been uninstalling ALL of it? I found these instructions, but ignored them because 1)didn't think they applied to me as I'm not using those versions and 2)I don't think I'm familiar enough with all this to go mucking around in the "database."

HOWEVER...I went back and reread these directions and found the Sitewide Settings>Database Schema and noticed that even though I'd uninstalled (using the uninstall add-on button on the dashboard), I still see some CoreCommerce labeled stuff in that Schema.

Does that have anything to do with anything? I'm clueless here...obviously.

Here are the instructions I'm referring to: Uninstall Instructions for eCommerce

concrete5 5.4 and eCommerce 1.7?

Don't worry about these instructions. Uninstalling eCommerce and reinstalling should take place without any problems.

1. Uninstall the package through the dashboard by clicking the uninstall button on the Add Functionality Page.

2. Go into Dashboard > Sitemap and delete "Catalog" and "Love of Duck" (this is the sample content that's created when you install eCommerce. It must be removed manually.

3. Go into Dashboard > Pages & Themes > Page Types, and remove the "Product Detail" page type.

4. Go into Dashboard > Users > Attributes and remove all attributes under the "Shipping" and "Billing" sections. (First Name, etc..)

5. Go into your database, and remove any table that begins with CoreCommerce. This can be most easily accomplished with a tool like phpMyAdmin, which should allow you to select multiple tables at once, and run the "drop" command (which will remove the table.)

6. Go into your database and run these commands:

delete from AttributeKeys where akCategoryID in (select akCategoryID from AttributeKeyCategories where akCategoryHandle like 'core_commerce%');

delete from AttributeKeyCategories where akCategoryHandle like 'core_commerce%';



delete from AttributeSetKeys where asID in (select asID from AttributeSets where asHandle in ('core_commerce_order_billing','core_commerce_order_shipping','user_billing','user_shipping','billing', 'subtotal', 'shipping'));
delete from AttributeSets where asHandle in ('core_commerce_order_billing','core_commerce_order_shipping','user_billing','user_shipping','billing', 'subtotal', 'shipping');


That should remove most of eCommerce, allowing you to install it again without incident.

Yikes.

If you're not too far into the site, I'd probably just wipe the whole thing and start over. Might be easier, and for sure would clear up any other issues that might be hanging around.

Kinda like format & reload...

I actually fixed it by going into the database (found it all by myself! YAY! LOL) and deleting those tables. It seemed to work.

However, I just tried to go through a complete sale and a few weird things happened:
1. the discount page that comes up had no formatting
2. there was no list of states/provinces in the drop down
3. I clicked NEXT and got a 404 page not found error

So I'm going to look into things a little bit and see if there are things I need to set up before wiping it and restarting, but I'm not so far into it that I couldn't do it. I just hate to lose all that formatting..

I think I've decided to wipe it and reinstall everything clean.

I think I figured out how to do it...