Installation Help

Upgrade to 5.6.0 not working

I have tried doing both an automatic and a manual install of 5.6.0 and both times yield the same results, nothing! I get the message that my site was updated (from 5.5.2.1), but then my site doesn't come up, no error message, nothing, just a blank page. H…

Additional fee in order

Hi We need to add a fee in order differentiated by product. What we have tried to "customer choices" but we see the value

Upgrade to 5.6.0 not working

I have tried doing both an automatic and a manual install of 5.6.0 and both times yield the same results, nothing! I get the message that my site was updated (from 5.5.2.1), but then my site doesn't come up, no error message, nothing, just a blank page. H…

Anyone with issues installing 5.6.1.2

I have a few C5 sites and never ran across this before. I have uploaded the C5 files to my folder on my host. I browse to the domain and get the normal test page with all good results (green checks). I click on Continue to installation. The problem lies w…

Password reset email not sent

Hi - For some reason my password does not work to log in as administrator for my C5 site hosted through another company. I can log into my control panel, but cannot log in as admin to make edits to my C5 site. When I click on the "Reset and Email Pass…

Password reset email not sent

Hi - For some reason my password does not work to log in as administrator for my C5 site hosted through another company. I can log into my control panel, but cannot log in as admin to make edits to my C5 site. When I click on the "Reset and Email Pass…

Database Tables Missing after Site Transfer

Hi all! I just transferred my site from localhost to Arvixe hosting. I transferred the database and C5 files fine. I used the Database Migration Tool since I was going from Windows host to Linux host. All the pages on the site show up fine. It is wh…

Can't connect to DB - good params for connection

Hi I have problem with Concrete 5 in version 5.6.1.2 . I have VPS and after upload files I can't install Concrete5 - error with connection to DB. I can connect to this DB from phpMyAdmin and remote with the same parameters which I filled during instal…

Site Transfer Failed

Exactly like I expected, I have transferred the site according to the official documentation. It couldn't connect to the database. I am using Arvixe as my hosting service. One thing I can't figure out with Arvixe, why are the databases named like this…

remove index.php issues

i use pretty urls to remove index.php from sub page url structures. however domain.com/index.php is still available. it only removes the index.php when you're on a sub page. i would prefer my home page to only be accessible in one way for google (S…

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