Hi all
I'm trying to upgrade a 5.4.1.1 installation to 5.4.2 (ideally to 5.4.2.1 of course, but baby steps..) but I just get a white screen when the upgrade script is run (i.e. after the new package is downloaded and I click Update). I can't access the…
Hi everyone,
I'm encountering a problem that has already been described and solved for some users, but not me...
I got this error :
Could not determine temp directory, please specify a cache_dir manually
while navigating in dashboard in 2 locati…
I updated two add ons from the marketplace, blogga and another I cannot remember now.
Both updates failed, the error message was: You did not upload a working zip file or zip is not installed.
After that, my blogga pages were all empty. All conten…
Hi all
I'm working on a client's site which is on a dedicated server and I'm finding that the first load of the Dashboard after login is very slow (10 seconds), but after that it's pretty quick. Other Dashboard pages are intermittently slow and reasona…
Hi guys, wonder if someone could help me out.
My client has a firewll setup on their server and have asked me to send mail via a relay. I'm not too sure how to set this up, all i have been givn is an IP address.
I assume this is SMTP but i thought t…
I'm getting this error when I click the 'Payments' tab in the ecommerce package. I'm not sure when it started. I thought it was perhaps a result of activating PayPal Payments Pro, but the error message persists even after uninstalling the add on.
[code…
I'm really giving it a big effort to fill in all the required fields.
After entering all the required fields the installation page re-appears with the following message:
Please specify your site's name
Please specify a valid email address
You mu…
I selected a skin and altered the header.
A friend on a different computer navigated to the site but the appearance of the page didn't change.
I don't see an option to "publish" or whatnot.
Do I do this from Dreamhost?
If you're looking to get help with an Add-on or Theme you got out of the marketplace, you can do that from the very same place you got the item in the first place. For example, if you have an eCommerce or Calendar question - go check out the Support tab for each of them.
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-Thank You! MGMT
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